Connect2Surrey seeks an experienced Service Manager to lead SEND complaints, dispute resolution and customer experience in Surrey. Hybrid work with 2 days in the Reigate office.
The role sits on the SEND Senior Leadership Team and focuses on improving outcomes for children, young people and families through strategic oversight and continuous improvement. Key tasks include managing complaints and complex cases, tribunal activity, co-producing EHCPs and driving service improvements across
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SEND Service Manager - Complaints & Experience (Hybrid) in Reigate employer: Connect2Surrey
Connect2Surrey is an exceptional employer that values collaboration and community impact, making it a rewarding place to work as a Strategic Programme Support Coordinator. With a strong focus on employee development and a supportive work culture, you will have opportunities to grow your skills while contributing to meaningful programmes that enhance children's social care. Located in a vibrant area, the company offers a dynamic environment where your contributions directly influence positive change in the community.
