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- Tasks: Provide top-notch admin support to key council leaders and ensure smooth operations.
- Company: Join Connect2Luton, a dynamic partnership with Luton Borough Council.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in local governance while developing your skills.
- Qualifications: Experience in admin support for senior management and strong communication skills.
- Other info: Engage in exciting civic events and enjoy a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Connect2Luton are excited to recruit a Senior Business Officer on behalf of Luton Borough Council.
Main purpose of position: To provide a full administrative and secretarial support service to the Executive Leader of the Council, the Leader of the opposition and occasionally the Mayor. This role also provides a high level of practical support to the Councillors to enhance the smooth running of the council.
You will be responsible to:
- Organise and maintain the diaries, including assisting in planning, through prioritisation, allocation and organisation of appointments within a scheduled work programme.
- Liaise with a wide range of people to ensure that all appropriate arrangements are made for meetings, seminars and conferences, organising travel and accommodation as necessary ensuring the Executive Leader is fully briefed on all relevant issues.
- Organise and provide hospitality for internal meetings.
- Liaising and co-working with the other Senior Business Officer is vital to ensure seamless cover is provided for the Leader of the Council, the Leader of the opposition and occasionally the Mayor.
- Draft and originate correspondence and reports (including committee reports) on behalf of the Leader of the Council.
- Liaise with Officers and Members to provide draft responses and briefings to complex correspondence.
- Exercise personal judgement in ensuring that written communications are comprehensive, unambiguous, fluent, accurate and presented in a variety of appropriate styles dependent on the circumstances.
- Investigate and resolve where possible or refer complaints made to the Executive Leader and/or other Group Leaders.
- Receive and filter incoming telephone calls for and personal visitors to the Leader/Deputy Leader and Mayor, from a wide range of sources including senior management, other elected Members, VIPs, other statutory agencies and the public.
- Exercise judgement in prioritising, dealing with matters within own remit and/or referring to the Leader/Deputy Council or elsewhere as necessary to ensure continuity.
- Initiate own calls where necessary exercising tact, discretion and courtesy.
- Ensure the Leader/Deputy can deliver digital and social media responses when necessary and as appropriate.
- Gather research intelligence and undertake specific time-limited projects on behalf of the Chief Executive and Leader of the Council, and as instructed by the Business & Member Support Manager.
- Co-ordinate input from across the Council and its partners, and source external data and analysis (for example, from the internet) as necessary to ensure a detailed response and successful outcomes.
Skills and Experience:
- In depth experience of providing administrative and secretarial organisational support role to senior politicians and/or senior management.
- Able to deal effectively with a wide range of people in a courteous but assertive manner and able to exercise high levels of tact and diplomacy.
- Able to compile well written and grammatically correct documents and letters.
- Able to plan and organise workload to meet organisational priorities and deadlines and to facilitate the progression of important events and issues.
- Able to motivate, manage and develop Junior colleagues through mentoring and coaching.
- Able to use word processing, spreadsheet, e-mail and internet and social media applications.
- Able to identify when discrimination is taking place in service delivery or in the workplace and take appropriate action where this is identified.
- Understanding of the corporate context of Councillor and Officer roles, or in the operation of a large organisation at corporate level.
- RSA III Word processing OR equivalent qualification OR equivalent experience.
- Ability to attend occasional evening and weekend events, meetings or engagements at or around the Borough. Attendance to 2 civic functions per annum.
About Us: Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.
Senior Business Officer employer: Connect2Luton
Contact Detail:
Connect2Luton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Business Officer role.
✨Tip Number 2
Prepare for interviews by researching the council and its current projects. We want you to show that you’re not just interested in the job, but also in making a real impact in the community. Bring your A-game!
✨Tip Number 3
Practice your communication skills! As a Senior Business Officer, you’ll need to liaise with various stakeholders. We suggest doing mock interviews with friends or family to get comfortable with articulating your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way in your job search journey.
We think you need these skills to ace Senior Business Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in providing administrative support to senior management. We want to see how your skills align with the specific needs of the Senior Business Officer role.
Showcase Your Communication Skills: Since this role involves drafting correspondence and reports, it’s crucial to demonstrate your ability to write clearly and effectively. Include examples of documents you've created that showcase your writing prowess.
Highlight Your Organisational Skills: This position requires excellent organisational abilities, so be sure to mention any experience you have in managing diaries, scheduling meetings, or coordinating events. We love to see how you keep things running smoothly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity with Luton Borough Council.
How to prepare for a job interview at Connect2Luton
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Business Officer. Familiarise yourself with the key tasks like diary management, liaising with various stakeholders, and drafting correspondence. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of written and verbal communication, be prepared to discuss your experience in these areas. Bring examples of well-written documents or reports you've created in the past. During the interview, practice clear and concise communication to reflect your ability to convey information effectively.
✨Demonstrate Tact and Diplomacy
You’ll need to deal with a wide range of people, including senior politicians and the public. Think of scenarios where you’ve had to exercise tact and diplomacy in challenging situations. Be ready to share these experiences, as they will highlight your interpersonal skills and ability to handle sensitive matters.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and judgement. Prepare for hypothetical scenarios related to prioritising tasks or managing complaints. Practising your responses will help you articulate your thought process and decision-making skills during the interview.
