At a Glance
- Tasks: Patrol neighbourhoods, enforce regulations, and respond to public concerns about anti-social behaviour.
- Company: Connect2Luton partners with Luton Borough Council to enhance local communities through effective enforcement.
- Benefits: Enjoy a dynamic work environment with opportunities for professional development and community impact.
- Why this job: Make a real difference in your community while gaining valuable experience in law enforcement.
- Qualifications: Experience with the public, assertive communication skills, and a valid driving licence required.
- Other info: Join a supportive team dedicated to improving local neighbourhoods seven days a week.
Main purpose of position:
This role sits within the uniformed Neighbourhood Enforcement Team. The purpose of this role is to strengthen and improve local neighbourhoods by providing a visible and effective front line response seven days a week to a range of issues including business regulation, environmental crimes and anti-social behaviour. The post holder will deliver a variety of regulatory interventions and solutions through the provision and application of enforcement skills using their knowledge and expertise.
You will be responsible to:
- Patrol the borough and hotspot locations alone or as part of a team both mobile (utilising a variety of vehicles or pedal cycles) and on foot to carry out effective enforcement activities.
- Carry out pro-active inspections, as tasked, in relation to a variety of business regulatory matters.
- Participate in planned operations under the direction of the Neighbourhood Delivery management team.
- Investigate reports of a range of regulatory matters against businesses and individuals including environmental crimes and reports of anti-social behaviour including (but not exclusively) illegal dumping, littering, dog fouling, begging, street drinking and activities contrary to legislation enforced/administered by the Authority taking appropriate action, which will include: investigation, seizure, removal and enforcement action.
- Provide the role of a Uniformed Enforcement Officer and deliver to the standards required by a relevant accreditation body. This includes the use of formal legal powers of enforcement and intervention as directed by the accreditation body.
- Provide a response to members of the public in distress, monitor and report any suspicious incidents or acts which are reasonably suspected of being criminal, anti-social, drug related or cause any detriment to quality of life.
- Locate any vulnerable and insecure properties, making effort to secure and report to relevant agencies.
- Provide assistance to investigations by internal and external partners.
- Undertake such other duties and responsibilities commensurate with the grading and nature of the post.
Skills and Experience:
- Experience of working with the general public.
- Demonstrable ability to deal assertively, politely and tactfully with a wide range of people members of the public who may be confrontational and give advice within specific guidelines.
- Demonstrable ability to work with minimal supervision, using initiative to find innovative solutions to issues.
- Good understanding of relevant Environmental Protection and anti-social behaviour legislation.
- Knowledge of relevant legislation covering investigation processes, evidence gathering, retention and Data Protection.
- Able to obtain relevant Enforcement Accreditation within 6 months of appointment.
- Valid driving licence.
- Able to walk and stand for long periods (up to 8 hours each day).
Neighbourhood Enforcement Officer employer: Connect2Luton
Contact Detail:
Connect2Luton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Enforcement Officer
✨Tip Number 1
Familiarise yourself with local laws and regulations related to environmental protection and anti-social behaviour. Understanding these will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Gain experience in conflict resolution and public engagement. Volunteering or working in roles that require interaction with the public can enhance your ability to handle confrontational situations effectively, which is crucial for this position.
✨Tip Number 3
Network with professionals in the field of neighbourhood enforcement or local government. Attend community meetings or workshops to connect with current officers and learn more about the challenges they face, which can give you valuable insights.
✨Tip Number 4
Prepare for potential scenarios you might encounter on the job. Think about how you would respond to various situations involving anti-social behaviour or environmental crimes, as this will help you articulate your problem-solving skills during the interview.
We think you need these skills to ace Neighbourhood Enforcement Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Neighbourhood Enforcement Officer position. Highlight your relevant experience in dealing with the public and handling confrontational situations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your ability to work independently, your knowledge of environmental protection legislation, and any relevant enforcement experience.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for community safety and your understanding of the role. Mention specific examples of how you've successfully dealt with similar challenges in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Connect2Luton
✨Show Your People Skills
As a Neighbourhood Enforcement Officer, you'll be dealing with the public regularly. Make sure to highlight your experience in handling confrontational situations and your ability to communicate effectively with a diverse range of people.
✨Demonstrate Your Knowledge of Legislation
Familiarise yourself with relevant Environmental Protection and anti-social behaviour legislation. Be prepared to discuss how you would apply this knowledge in real-life scenarios during the interview.
✨Emphasise Your Problem-Solving Abilities
This role requires innovative solutions to various issues. Think of examples from your past experiences where you've successfully resolved conflicts or improved situations, and be ready to share these during your interview.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations related to enforcement activities. Practise your responses to common scenarios, such as dealing with anti-social behaviour or conducting inspections, to demonstrate your readiness for the role.