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- Tasks: Patrol neighbourhoods, enforce regulations, and respond to public concerns.
- Company: Join Luton Borough Council's Connect2Luton, a local government recruitment service.
- Benefits: Enjoy a dynamic work environment with opportunities for community impact.
- Why this job: Make a difference in your community while gaining valuable enforcement experience.
- Qualifications: Must have public interaction experience and a valid driving licence.
- Other info: Accreditation training provided within six months of hiring.
The predicted salary is between 28800 - 43200 £ per year.
Connect2Luton are excited to recruit a Neighbourhood Enforcement Officer on behalf of Luton Borough Council.
Main purpose of position:
This role sits within the uniformed Neighbourhood Enforcement Team. The purpose of this role is to strengthen and improve local neighbourhoods by providing a visible and effective front line response seven days a week to a range of issues including business regulation, environmental crimes and anti-social behaviour. The post holder will deliver a variety of regulatory interventions and solutions through the provision and application of enforcement skills using their knowledge and expertise.
You will be responsible to:
- Patrol the borough and hotspot locations alone or as part of a team both mobile (utilising a variety of vehicles or pedal cycles) and on foot to carry out effective enforcement activities. Carry out pro-active inspections, as tasked, in relation to a variety of business regulatory matters. Participate in planned operations under the direction of the Neighbourhood Delivery management team.
- Investigate reports of a range of regulatory matters against businesses and individuals including environmental crimes and reports of anti-social behaviour including (but not exclusively) illegal dumping, littering, dog fouling, begging, street drinking and activities contrary to legislation enforced/administered by the Authority taking appropriate action, which will include: investigation, seizure, removal and enforcement action.
- Provide the role of a Uniformed Enforcement Officer and deliver to the standards required by a relevant accreditation body. This includes the use of formal legal powers of enforcement and intervention as directed by the accreditation body.
- Provide a response to members of the public in distress, monitor and report any suspicious incidents or acts which are reasonably suspected of being criminal, anti-social, drug related or cause any detriment to quality of life. Locate any vulnerable and insecure properties, making effort to secure and report to relevant agencies. Provide assistance to investigations by internal and external partners.
- Undertake such other duties and responsibilities commensurate with the grading and nature of the post.
Skills and Experience:
- Experience of working with the general public.
- Demonstrable ability to deal assertively, politely and tactfully with a wide range of people members of the public who may be confrontational and give advice within specific guidelines.
- Demonstrable ability to work with minimal supervision, using initiative to find innovative solutions to issues.
- Good understanding of relevant Environmental Protection and anti-social behaviour legislation.
- Knowledge of relevant legislation covering investigation processes, evidence gathering, retention and Data Protection.
- Able to obtain relevant Enforcement Accreditation within 6 months of appointment.
- Valid driving licence.
- Able to walk and stand for long periods (up to 8 hours each day).
About Us:
Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.
We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.
Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Neighbourhood Enforcement Officer employer: Connect2Luton
Contact Detail:
Connect2Luton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Enforcement Officer
✨Tip Number 1
Familiarise yourself with local laws and regulations related to environmental protection and anti-social behaviour. Understanding these will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Gain experience in conflict resolution and public engagement. Volunteering or working in roles that require interaction with the public can enhance your ability to handle confrontational situations, which is crucial for a Neighbourhood Enforcement Officer.
✨Tip Number 3
Network with professionals in the field of community safety and enforcement. Attend local community meetings or workshops to connect with current officers and learn about their experiences, which can provide valuable insights for your application.
✨Tip Number 4
Prepare for potential scenarios you might face in the role. Think about how you would respond to various situations involving anti-social behaviour or environmental crimes, as this will help you articulate your problem-solving skills during interviews.
We think you need these skills to ace Neighbourhood Enforcement Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Neighbourhood Enforcement Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working with the public, particularly in enforcement or regulatory roles. Provide specific examples of how you've dealt with confrontational situations or resolved issues effectively.
Showcase Your Skills: Demonstrate your knowledge of environmental protection and anti-social behaviour legislation in your application. Mention any relevant training or certifications you have that would support your ability to perform the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your passion for community safety and improvement. Make sure to address how you can contribute to the goals of Luton Borough Council.
How to prepare for a job interview at Connect2Luton
✨Show Your People Skills
As a Neighbourhood Enforcement Officer, you'll be dealing with the public regularly. Make sure to highlight your experience in handling confrontational situations and your ability to communicate effectively with a diverse range of people.
✨Demonstrate Your Knowledge of Legislation
Familiarise yourself with relevant Environmental Protection and anti-social behaviour legislation. Be prepared to discuss how you would apply this knowledge in real-life scenarios during the interview.
✨Emphasise Your Problem-Solving Abilities
This role requires innovative solutions to various issues. Share examples from your past experiences where you've successfully resolved problems independently or as part of a team.
✨Prepare for Practical Scenarios
Expect to be asked about specific situations you might encounter on the job. Think through potential challenges and how you would handle them, especially regarding enforcement actions and community interactions.
