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- Tasks: Provide high-level admin support and manage team inboxes for social care projects.
- Company: Join Luton Borough Council through Connect2Luton, a dynamic public sector partnership.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful community projects.
- Why this job: Make a real difference in social care while enhancing your administrative skills.
- Qualifications: Experience in administration and project management; strong communication skills required.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 30000 - 42000 £ per year.
Connect2Luton are excited to recruit a Business Support Officer on behalf of Luton Borough Council.
Main purpose of position
The post holder will provide high level administration support and information to the Strategy, Engagement & Implementation. They will support the management of the Team inboxes to action the tasks according to priority with the aim of improving the quality of data that is recorded on social care systems. They will also provide support to ensure the efficient running of projects. They will support the administration tasks in relation to external suppliers and contribute to the performance management in relation to the key performance indicators set.
Responsibilities
- Undertake and lead on complex administrative tasks in a high volume and deadline driven environment.
- Manage specific project support tasks with minimal supervision as part of own workload as required by line management.
- Support the management of team email box(s) to ensure action in a timely way ensuring accurate recording.
- Ensure data recorded is accurate and concise.
- Creation, development and maintenance of records, files and statistical information for evidence based data.
- Handle conflicting priorities from managers being aware of public scrutiny and partnership working within LBC and with local stakeholders requiring a high level of professionalism.
- Taking on a coordination function between the council and externally commissioned resource to support timely actions and forward planning.
- Manage the logistics and administration of all identified project meetings, to include suitable minute taking records, ensuring the division maintain a uniformed communication strategy and information flow across all meetings.
- Maintain and collate management information to meet divisional management requirements, and produce periodic reports within defined time-scales to enable management to review performance.
- Develop, implement, maintain and monitor administrative systems and procedures to support operational needs of the division, ensure the team is up to date with public information, national and local policies, procedures and strategy.
- Be able, and as a nominated responsible officer, to undertake the processing of invoices, and stores requisitions, managing the distribution and the returning of laptops and equipment as and when required, maintaining accurate records.
- To participate and where required facilitate working relationships with teams and staff from other divisions to ensure consistency as far as practicable.
- Contribute to the maintenance of a healthy, safe, effective working environment, monitoring compliance with legal and regulatory requirements including H&S, property, equipment issues, and IT facilities.
- Ensure that relevant corporate and departmental procedures are available and kept up to date.
Skills and Experience
- Demonstrable administrative experience including developing, managing and maintaining complex administrative systems and procedures.
- Some experience of organising and leading project work.
- Previous local authority experience or Social Care setting.
- Ability to communicate and build effective relationships with staff and stakeholders in a polite manner at levels.
- Ability to write clear letters and reports.
- Good IT skills.
- Able to use own initiative.
- Ability to perform basic calculations and analyse and interpret data.
- Excellent administrative and organisational skills.
- Able to provide a quality service to customers.
- Some understanding of national policy surrounding health and social care.
- Education to Level 2 Business management or equivalent experience.
- Able to attend meetings and undertake work at various locations throughout the Borough.
About Us
Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.
Business Support Officer in London employer: Connect2Luton
Contact Detail:
Connect2Luton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Luton Borough Council. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed complex tasks or projects in the past. This will demonstrate your ability to handle the responsibilities of a Business Support Officer.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Business Support Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Business Support Officer. Use keywords from the job description to show that you understand what they're looking for.
Show Off Your Admin Skills: Since this role is all about high-level administration support, don’t forget to showcase your organisational skills and any experience you have with managing complex administrative systems. Give examples that demonstrate your ability to handle multiple tasks efficiently.
Be Clear and Concise: When writing your application, clarity is key! Make sure your letters and reports are easy to read and straight to the point. This will reflect your ability to communicate effectively, which is crucial for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen on joining our team!
How to prepare for a job interview at Connect2Luton
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like managing team inboxes and supporting project logistics. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Administrative Skills
Be ready to discuss your previous administrative experience and how it relates to the role. Prepare examples of complex administrative tasks you've handled, especially in high-pressure environments. Highlight your ability to maintain accurate records and manage conflicting priorities, as these are crucial for this position.
✨Communicate Effectively
Since the role involves liaising with various stakeholders, practice your communication skills. Be prepared to explain how you've built effective relationships in past roles. You might even want to prepare a few clear, concise examples of letters or reports you've written, as this will showcase your writing abilities.
✨Demonstrate Initiative and Problem-Solving
Think of instances where you've taken the initiative or solved problems independently. The interviewers will be looking for someone who can manage their workload with minimal supervision. Share specific examples of how you've successfully coordinated projects or improved administrative systems in your previous roles.
