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- Tasks: Provide high-level admin support and manage team inboxes for social care projects.
- Company: Join Luton Borough Council through Connect2Luton, a dynamic public sector recruitment service.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Make a real difference in social care while developing your administrative skills.
- Qualifications: Experience in administration and project management; strong communication skills required.
- Other info: Work in a collaborative team with a focus on community impact and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Connect2Luton are excited to recruit a Business Support Officer on behalf of Luton Borough Council.
Main purpose of position
The post holder will provide high level administration support and information to the Strategy, Engagement & Implementation. They will support the management of the Team inboxes to action the tasks according to priority with the aim of improving the quality of data that is recorded on social care systems. They will also provide support to ensure the efficient running of projects. They will support the administration tasks in relation to external suppliers and contribute to the performance management in relation to the key performance indicators set.
Responsibilities
- Undertake and lead on complex administrative tasks in a high volume and deadline driven environment.
- Manage specific project support tasks with minimal supervision as part of own workload as required by line management.
- Support the management of team email box(s) to ensure action in a timely way ensuring accurate recording.
- Ensure data recorded is accurate and concise.
- Creation, development and maintenance of records, files and statistical information for evidence based data.
- Handle conflicting priorities from managers being aware of public scrutiny and partnership working within LBC and with local stakeholders requiring a high level of professionalism.
- Taking on a coordination function between the council and externally commissioned resource to support timely actions and forward planning.
- Manage the logistics and administration of all identified project meetings, to include suitable minute taking records, ensuring the division maintain a uniformed communication strategy and information flow across all meetings.
- Maintain and collate management information to meet divisional management requirements, and produce periodic reports within defined time-scales to enable management to review performance.
- Develop, implement, maintain and monitor administrative systems and procedures to support operational needs of the division, ensure the team is up to date with public information, national and local policies, procedures and strategy.
- Be able, and as a nominated responsible officer, to undertake the processing of invoices, and stores requisitions, managing the distribution and the returning of laptops and equipment as and when required, maintaining accurate records.
- To participate and where required facilitate working relationships with teams and staff from other divisions to ensure consistency as far as practicable.
- Contribute to the maintenance of a healthy, safe, effective working environment, monitoring compliance with legal and regulatory requirements including H&S, property, equipment issues, and IT facilities.
- Ensure that relevant corporate and departmental procedures are available and kept up to date.
Skills and Experience
- Demonstrable administrative experience including developing, managing and maintaining complex administrative systems and procedures.
- Some experience of organising and leading project work.
- Previous local authority experience or Social Care setting.
- Ability to communicate and build effective relationships with staff and stakeholders in a polite manner at levels.
- Ability to write clear letters and reports.
- Good IT skills.
- Able to use own initiative.
- Ability to perform basic calculations and analyse and interpret data.
- Excellent administrative and organisational skills.
- Able to provide a quality service to customers.
- Some understanding of national policy surrounding health and social care.
- Education to Level 2 Business management or equivalent experience.
- Able to attend meetings and undertake work at various locations throughout the Borough.
About Us
Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.
Business Support Officer employer: Connect2Luton
Contact Detail:
Connect2Luton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Business Support Officer role. We want to see how your skills match the job description, so don’t hold back on showcasing your administrative prowess!
Showcase Your Skills: Emphasise your organisational and communication skills in your application. Since this role involves managing team inboxes and supporting project logistics, we need to see that you can handle multiple tasks with professionalism and efficiency.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Connect2Luton
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like managing team inboxes and supporting project logistics. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Administrative Skills
Be ready to discuss your previous administrative experience and how it relates to the role. Prepare examples of complex administrative systems you've managed or developed. Highlight your ability to handle conflicting priorities and maintain professionalism, as these are crucial for success in this position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you've had to manage tight deadlines or conflicting priorities. Practising your responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Communication Skills
As a Business Support Officer, you'll need to communicate effectively with various stakeholders. Be prepared to showcase your written and verbal communication skills. You might be asked to explain how you would handle a specific situation or write a brief report, so practice articulating your thoughts clearly and concisely.
