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- Tasks: Assist with school bus pass schemes and provide top-notch customer service.
- Company: Join Connect2Kent, a supportive team dedicated to community services.
- Benefits: Structured weekdays-only schedule, no weekends, and a balanced work-life.
- Other info: Great opportunity for career growth in a friendly environment.
- Why this job: Make a difference in students' lives while enjoying a stable work routine.
- Qualifications: Experience in office administration and strong computer skills required.
The predicted salary is between 25000 - 32000 £ per year.
Connect2Kent is seeking a customer service and administrative support role, focusing on helping with KCC's school bus pass schemes. The role involves handling customer enquiries, managing complaints, and providing administrative support.
Candidates should have office administration experience, computer literacy, and the ability to prioritize work.
The position offers a structured working week, Monday to Friday, with no weekend work, totaling 37.5 hours per week.
Weekdays-Only Travel Support Specialist (37.5h) employer: Connect2Kent
Contact Detail:
Connect2Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekdays-Only Travel Support Specialist (37.5h)
✨Tip Number 1
Make sure to research Connect2Kent and their school bus pass schemes. Knowing the ins and outs of what they do will help you stand out in interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of common scenarios you might face in this role, like handling complaints or managing enquiries, and prepare some responses. We want you to feel confident when those questions come up!
✨Tip Number 3
Don’t forget to highlight your office administration experience during interviews. Share specific examples of how you've prioritised work and managed tasks effectively in previous roles. This will show that you’re ready for the structured working week.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Weekdays-Only Travel Support Specialist (37.5h)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administrative experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Weekdays-Only Travel Support Specialist role and how you can contribute to our team at Connect2Kent.
Showcase Your Computer Skills: Since the role requires computer literacy, mention any software or tools you’re familiar with. We love candidates who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Connect2Kent
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with KCC's school bus pass schemes and think about how your previous customer service and administrative experience can contribute to this role.
✨Prepare for Customer Scenarios
Since the role involves handling customer enquiries and complaints, prepare for potential scenarios you might face. Think of examples from your past experiences where you successfully resolved issues or provided excellent support.
✨Show Off Your Organisational Skills
This position requires prioritising work effectively. Be ready to discuss how you manage your time and tasks in a busy environment. You could even bring a simple example of a time when you juggled multiple responsibilities successfully.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team you'll be working with or how success is measured in this position.