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- Tasks: Provide essential admin support to help young people thrive at Peacock House.
- Company: Join Connect2Kent, a caring and ethical service supporting local communities.
- Benefits: Enjoy a 37-hour week with no weekend work and a supportive environment.
- Other info: Great opportunity for career growth in a friendly, inclusive workplace.
- Why this job: Make a real difference in young people's lives while developing your skills.
- Qualifications: Experience in administration and a passion for social care are key.
The predicted salary is between 24000 - 28000 £ per year.
About Us
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
Provide an administrative support service to the operations manager and centre/home, to support the young people residing at Centre/home.
What is the day-to-day of the role:
- Produce all types of work processing on behalf of the line manager and other staff and tracking responses.
- Act as the main point of contact for the unit, investigating complex queries and simple complaints, assessing the nature of calls/emails, referring them to the appropriate person without referral to the line manager where possible.
- Develop, maintain and monitor all office systems, including database and filing systems.
- Arrange and coordinate appointments and meetings on behalf of the line manager and other staff with unit.
- Arrange and coordinate appointments for the service users, including booking health appointments and interpreters.
- Administer personnel procedures on behalf of the line manager/team.
- Support managers and support staff with client care issues, including transport for clients, taking and recording referrals.
Required Skills and Qualification
- Officer administration experience
- Experience of drafting correspondence
- Experience of working with a social care environment
- Computer literacy
- Ability to organise and prioritise workload.
- Ability to take accurate notes and minutes.
- Commitment to equalities.
Benefits
- No weekend working.
- 37 hours per week.
- Monday - Friday 08:30-17:00
Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Business Support Officer - Peacock House in Romney Marsh employer: Connect2Kent
Contact Detail:
Connect2Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Peacock House in Romney Marsh
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Connect2Kent. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the company values. Since Connect2Kent is all about being ethical and caring, think of examples from your past that showcase these traits.
✨Tip Number 3
Practice your responses to common interview questions. Focus on your admin experience and how you’ve handled complex queries or complaints in the past. We want to see your problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Connect2Kent.
We think you need these skills to ace Business Support Officer - Peacock House in Romney Marsh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Business Support Officer. We want to see how you can bring value to our team at Connect2Kent!
Show Off Your Admin Skills: Since this role involves a lot of administrative tasks, be sure to showcase your previous experience in administration. Mention any specific tools or systems you've used that could be relevant to us.
Be Clear and Concise: When drafting your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Connect2Kent
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the day-to-day tasks mentioned in the job description, like managing appointments and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Administrative Skills
Since this role requires strong administrative abilities, be ready to discuss your previous experience in office administration. Prepare examples of how you've successfully managed workloads, drafted correspondence, or maintained filing systems. Highlighting these skills will make you stand out as a suitable candidate.
✨Demonstrate Your Communication Skills
As the main point of contact for the unit, effective communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare for common questions about handling complex queries or complaints, so you can showcase your problem-solving abilities during the interview.
✨Emphasise Your Commitment to Equalities
Connect2Kent values equalities, so be prepared to discuss how you’ve supported diverse groups in your previous roles. Share specific examples that reflect your commitment to inclusivity and how you can contribute positively to the team and the service users.