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- Tasks: Provide essential admin support to help young people thrive at Peacock House.
- Company: Connect2Kent, a caring and ethical service provider for Kent County Council.
- Benefits: Gain valuable experience while making a difference in the community.
- Other info: Join a team that values trust and care, with opportunities for growth.
- Why this job: Be the backbone of a supportive environment for young residents.
- Qualifications: Previous admin experience and strong communication skills are a must.
The predicted salary is between 24000 - 28000 £ per year.
About Us
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
Provide an administrative support service to the operations manager and centre/home, to support the young people residing at Centre/home.
What is the day-to-day of the role:
- Produce all types of work processing on behalf of the line manager and other staff and tracking responses.
- Act as the main point of contact for the unit, investigating complex queries and simple complaints, assessing the nature of calls/emails, referring them to the appropriate person without referral to the line manager where possible.
- Develop, maintain and monitor all office systems, including database and filing systems.
- Arrange and coordinate appointments and meetings on behalf of the line manager and other staff with unit.
- Arrange and coordinate appointments for the service users, including booking health appointments and interpreters.
- Administer personnel procedures on behalf of the line manager/team.
- Support managers and support staff with client care issues, including transport for clients, taking and recording referrals.
Required Skills and Qualification
- Officer administration experience
- Experience of drafting correspondence
Business Support Officer - Peacock House in Kent employer: Connect2Kent
Contact Detail:
Connect2Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Peacock House in Kent
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Kent County Council. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the role and the organisation. Understand their values of being ethical, trustworthy, and caring, and think about how you can demonstrate these in your answers.
✨Tip Number 3
Practice your communication skills! As a Business Support Officer, you'll be the main point of contact. Role-play common scenarios with friends to boost your confidence in handling queries and complaints.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Support Officer - Peacock House in Kent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Business Support Officer. We want to see how you can support our operations manager and contribute to the care of young people at Peacock House.
Showcase Your Communication Skills: Since you'll be the main point of contact for the unit, it's crucial to demonstrate your ability to handle complex queries and complaints. Use clear and concise language in your application to show us you can communicate effectively.
Highlight Your Organisational Skills: This role involves managing appointments and maintaining office systems, so make sure to emphasise your organisational abilities. Share examples of how you've successfully coordinated tasks or managed databases in previous roles.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Connect2Kent
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the day-to-day tasks mentioned in the job description, like producing work processing and managing appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Business Support Officer, you'll be the main point of contact for the unit. Prepare examples of how you've effectively handled complex queries or complaints in the past. Highlight your ability to communicate clearly and professionally, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational abilities, so come prepared to discuss how you've developed and maintained office systems in previous positions. Share specific examples of how you've coordinated meetings or managed databases, as this will illustrate your capability to handle the administrative demands of the job.
✨Emphasise Your Caring Nature
Connect2Kent values ethical and caring service, so it's important to convey your empathy and commitment to supporting young people. Think of instances where you've gone above and beyond to assist others, and be ready to share these stories during your interview to align with their values.