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For Companies At a Glance
- Tasks: Support financial management for Hard FM contracts and handle queries efficiently.
- Company: Connect2Kent, a trusted service provider for Kent County Council.
- Benefits: No weekend work, competitive salary, and a supportive team environment.
- Why this job: Join a caring company that values ethical practices and community impact.
- Qualifications: Experience in project environments and facilities management is essential.
- Other info: Great opportunity for growth in a dynamic and innovative workplace.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role - Hard Contracts Services Officer
Responsible for providing support on all aspects of financial management relating to the Hard FM Contract and being the point of contact for all general Hard FM related queries. The post is responsible for ensuring that the authorities' financial protocols are applied across the Hard FM contract including supporting the Hard Services Contract Officer in monthly fixed and variable fixed fees and day to day operational support for purchase orders, insurance inspections and utilities management.
What is the day-to-day of the role:
- Responsible for monitoring the Hard FM operational variable budget to ensure that we remain inside our allocated budget.
- Alerting the Hard FM and Security Services Contracts Manager and the Technical Services Managers as we get closer to the monthly variable budget limit, to ensure that we do not go over budget.
- Assist with the prioritisation of quoted works, based on work type and location.
- Responsible for raising purchase orders for all approved Hard FM quotes, tracking the progress of purchase orders to ensure that the service providers can carry out work in a timely manner and be paid within the terms of payment set out in their contracts.
- Responsible for reviewing the variable applications for payment ensuring that the works are completed in line with the agreed quote prior to approval and liaise with colleagues for any queries regarding completion of the works to discuss and agree on a solution.
- Attending supplier meetings with the Hard Services Contract Officer to discuss the variable applications for payment and aged debts, taking any actions and following through to resolution to ensure Contractor's payments are made on time.
- Responsible for organising the quarterly and year end finance reconciliation including all backdated Reactive Log and Variable Application finance to ensure budgets reflect an accurate position of spend to support with forecasts for the next financial year.
- Responsible for monitoring the Contractors performance on response times to quotes requests through desktop audits to support the review and sign of the Contract Performance Mechanism providing reports on findings to managers.
- Responsible for monitoring the internal KCC response times for the review and approval of quotes, providing performance reports weekly to the Hard FM and Security Services Contracts Manager and the wider team to ensure work is prioritised to meet agreed SLAs.
- Responsible for monitoring the weekly reactive log, ensuring tasks not covered under the Semi Comprehensive Maintenance Threshold are approved promptly and spend does not exceed agreed thresholds.
- To act as the point of contact for all Hard FM queries, including Classcare, Utilities and Insurances Inspections, actioning and providing advice or where appropriate assigning them to the relevant team member on Tech Forge ensuring that the queries are dealt with effectively and in a professional manner.
- Responsible for delivering a customer centric approach and displaying customer focused, professional and empathetic behaviour.
- Provide excellent service putting the customer at the heart of every aspect of the work.
- Responsible for stimulating an environment for innovation with opportunities to plan new interventions that will drive innovation, proactively embracing new ways of working.
- Consistently looking at the current way of working to see how this can be improved.
Required Skills and Qualification
- Experience of working in a project and office environment
- Experience in Facilities Management contracts
- Experience of budget monitoring
- Attention to detail and ability to remain "solution focused".
- Excellent Interpersonal skills and team approach
- Excellent communication skills
- Budget management administration and monitoring processes
- Knowledge of property operations, supply chains and facilities management
Benefits
No weekend working
APPLY NOW!
Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Locations
Administrator in Kent, Maidstone employer: Connect2Kent
Contact Detail:
Connect2Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Kent, Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with yours. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences better when it counts.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Administrator in Kent, Maidstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator role. Highlight your experience in budget monitoring and facilities management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Attention to Detail: In your application, emphasise your attention to detail and solution-focused mindset. This role requires precision, so share examples of how you've successfully managed budgets or resolved issues in previous positions. We love a good story!
Communicate Clearly: Your written communication skills are crucial for this role. Ensure your application is clear, concise, and free from errors. We appreciate well-structured applications that reflect professionalism and good communication skills.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at Connect2Kent. We can't wait to hear from you!
How to prepare for a job interview at Connect2Kent
✨Know Your Numbers
Since the role involves budget monitoring and financial management, brush up on your numerical skills. Be prepared to discuss how you've managed budgets in the past and any tools or software you’ve used to track expenses.
✨Showcase Your Communication Skills
This position requires excellent interpersonal skills. Think of examples where you've effectively communicated with team members or clients, especially in resolving queries or issues. Practise articulating these experiences clearly.
✨Demonstrate Problem-Solving Abilities
The job calls for a solution-focused mindset. Prepare to share specific instances where you faced challenges in project management or facilities management and how you successfully navigated those situations.
✨Emphasise Customer-Centric Approach
As the role is about delivering excellent service, be ready to discuss how you prioritise customer needs. Share examples of how you've gone above and beyond to ensure client satisfaction in previous roles.
