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For Companies At a Glance
- Tasks: Provide essential admin support to help young people thrive in a caring environment.
- Company: Connect2Kent, a trusted service provider for Kent County Council.
- Benefits: No weekend work, 37 hours a week, and a supportive team culture.
- Why this job: Make a difference in young people's lives while developing your skills.
- Qualifications: Experience in administration and a passion for social care.
- Other info: Join a company that values equality and offers career growth.
The predicted salary is between 30000 - 45000 £ per year.
About Us
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
Provide an administrative support service to the operations manager and centre/home, to support the young people residing at Centre/home.
What is the day-to-day of the role:
- Produce all types of work processing on behalf of the line manager and other staff and tracking responses.
- Act as the main point of contact for the unit, investigating complex queries and simple complaints, assessing the nature of calls/emails, referring them to the appropriate person without referral to the line manager where possible.
- Develop, maintain and monitor all office systems, including database and filing systems.
- Arrange and coordinate appointments and meetings on behalf of the line manager and other staff with unit.
- Arrange and coordinate appointments for the service users, including booking health appointments and interpreters.
- Administer personnel procedures on behalf of the line manager/team.
- Support managers and support staff with client care issues, including transport for clients, taking and recording referrals.
Required Skills and Qualification:
- Officer administration experience
- Experience of drafting correspondence
- Experience of working with a social care environment
- Computer literacy
- Ability to organise and prioritise workload.
- Ability to take accurate notes and minutes.
- Commitment to equalities.
Benefits:
- No weekend working.
- 37 hours per week.
- Monday - Friday 08:30-17:00
Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Locations
Business Support Officer in Dartford, Kent employer: Connect2Kent
Contact Detail:
Connect2Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Dartford, Kent
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Connect2Kent. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching common questions for Business Support Officers. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed workloads or coordinated appointments in previous roles. It’ll highlight your fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Business Support Officer in Dartford, Kent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Business Support Officer. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Show Your Passion: Let your enthusiasm for the role shine through in your application. We love candidates who are genuinely excited about supporting young people and making a difference. Share why this role matters to you and how you can contribute to our mission.
Proofread Before Submitting: Before hitting that 'apply' button, give your application a thorough read. Typos and errors can distract from your message, so take a moment to ensure everything is polished. We want to see your best work, so let’s make it shine!
How to prepare for a job interview at Connect2Kent
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the day-to-day tasks mentioned in the job description, like producing work processing and managing appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Administrative Skills
Be ready to discuss your previous administrative experience and how it relates to the role. Prepare examples of how you've successfully managed workloads, organised meetings, or handled complex queries. This will highlight your ability to support the operations manager effectively.
✨Demonstrate Your Communication Skills
As a Business Support Officer, you'll be the main point of contact for the unit. Practice articulating your thoughts clearly and concisely. You might be asked to role-play a scenario where you handle a complaint or query, so think about how you'd approach these situations calmly and professionally.
✨Emphasise Your Commitment to Equalities
Connect2Kent values equalities, so be prepared to discuss how you can contribute to an inclusive environment. Share any experiences you have in promoting equal opportunities or supporting diverse groups. This will show that you align with their core values and are a good fit for the team.
