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For Companies At a Glance
- Tasks: Provide essential admin support to help young people thrive at our Centre.
- Company: Join Connect2Kent, a caring and ethical service supporting Kent County Council.
- Benefits: Enjoy a 37-hour week with no weekend work and a supportive environment.
- Why this job: Make a real difference in the lives of young people while developing your skills.
- Qualifications: Experience in administration and a passion for social care are key.
- Other info: Great opportunity for career growth in a friendly, inclusive workplace.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
Provide an administrative support service to the operations manager and centre/home, to support the young people residing at Centre/home.
What is the day-to-day of the role:
- Produce all types of work processing on behalf of the line manager and other staff and tracking responses.
- Act as the main point of contact for the unit, investigating complex queries and simple complaints, assessing the nature of calls/emails, referring them to the appropriate person without referral to the line manager where possible.
- Develop, maintain and monitor all office systems, including database and filing systems.
- Arrange and coordinate appointments and meetings on behalf of the line manager and other staff with unit.
- Arrange and coordinate appointments for the service users, including booking health appointments and interpreters.
- Administer personnel procedures on behalf of the line manager/team.
- Support managers and support staff with client care issues, including transport for clients, taking and recording referrals.
Required Skills and Qualification
- Officer administration experience
- Experience of drafting correspondence
- Experience of working with a social care environment
- Computer literacy
- Ability to organise and prioritise workload.
- Ability to take accurate notes and minutes.
- Commitment to equalities.
Benefits
- No weekend working.
- 37 hours per week.
- Monday - Friday 08:30-17:00
Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Business Support Officer in City of London employer: Connect2Kent
Contact Detail:
Connect2Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Kent County Council. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support and social care. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed workloads or improved office systems in previous roles. This will highlight your fit for the Business Support Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Support Officer in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Business Support Officer. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Show Your Passion for Support Work: Let us know why you’re excited about supporting young people in a social care environment. Share any relevant experiences or motivations that drive you to apply for this position. We love seeing genuine enthusiasm!
Proofread Before Submitting: Before hitting that 'apply' button, give your application a thorough read-through. Typos and errors can distract from your message, so let’s make sure everything is polished and professional. We want to see your best work!
How to prepare for a job interview at Connect2Kent
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the day-to-day tasks mentioned in the job description, like managing appointments and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Administrative Skills
Since this role requires strong administrative abilities, be ready to discuss your previous experience in similar positions. Prepare examples of how you've successfully managed workloads, organised meetings, or handled complex queries. Highlighting these skills will make you stand out as a candidate who can hit the ground running.
✨Demonstrate Your People Skills
As a Business Support Officer, you'll be the main point of contact for various stakeholders. Be prepared to talk about your experience in dealing with clients or service users, especially in a social care environment. Share specific instances where you've resolved issues or provided excellent support, showcasing your caring and trustworthy nature.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
