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For Companies At a Glance
- Tasks: Support the operations manager and assist young people in a caring environment.
- Company: Connect2Kent connects talent with opportunities, prioritising ethical values and community support.
- Benefits: Enjoy a 37-hour work week with no weekend shifts and a supportive team culture.
- Why this job: Make a real impact while developing your skills in a dynamic, caring workplace.
- Qualifications: Previous admin experience and strong organisational skills are essential.
- Other info: Join a company that values equal opportunities and community engagement.
The predicted salary is between 24000 - 36000 £ per year.
About Us
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
Provide an administrative support service to the operations manager and centre/home, to support the young people residing at Centre/home.
What is the day-to-day of the role:
- Produce all types of work processing on behalf of the line manager and other staff and tracking responses.
- Act as the main point of contact for the unit, investigating complex queries and simple complaints, assessing the nature of calls/emails, referring them to the appropriate person without referral to the line manager where possible.
- Develop, maintain and monitor all office systems, including database and filing systems.
- Arrange and coordinate appointments and meetings on behalf of the line manager and other staff with unit.
- Arrange and coordinate appointments for the service users, including booking health appointments and interpreters.
- Administer personnel procedures on behalf of the line manager/team.
- Support managers and support staff with client care issues, including transport for clients, taking and recording referrals.
Required Skills and Qualification
- Officer administration experience
- Experience of drafting correspondence
- Experience of working with a social care environment
- Computer literacy
- Ability to organise and prioritise workload.
- Ability to take accurate notes and minutes.
- Commitment to equalities.
Benefits
- No weekend working. 37 hours per week.
- Monday – Friday 08:30-17:00
Apply Now!
Connect2Kent is a trading style of Commercial Services Kent LTD – A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
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Business Support Officer employer: Connect2Kent
Contact Detail:
Connect2Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of work processing, tracking responses, and managing appointments will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your experience in a social care environment by preparing examples of how you've handled complex queries or complaints in the past. This will highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Research Connect2Kent and its values. Being able to articulate how your personal values align with theirs, particularly around ethics and caring, can set you apart as a candidate who truly fits their culture.
✨Tip Number 4
Prepare to discuss your organisational skills in detail. Think of specific instances where you successfully prioritised workloads or managed multiple tasks simultaneously, as this is crucial for the role of a Business Support Officer.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills. Tailor your application to highlight your relevant experience in administrative support and working within a social care environment.
Highlight Relevant Experience: In your CV and cover letter, emphasise your officer administration experience and any specific examples of drafting correspondence or managing office systems. Use bullet points for clarity.
Showcase Your Skills: Make sure to mention your computer literacy and organisational skills. Provide examples of how you've successfully prioritised workloads or managed complex queries in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your commitment to equalities and your understanding of the values of Connect2Kent. Explain why you are passionate about supporting young people and how you can contribute to their mission.
How to prepare for a job interview at Connect2Kent
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Business Support Officer. Be prepared to discuss how your previous experience aligns with the tasks mentioned, such as administrative support and handling complex queries.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, come prepared with examples of how you've successfully managed workloads in the past. Highlight any systems or processes you've implemented to improve efficiency.
✨Demonstrate Communication Skills
As the main point of contact for the unit, effective communication is key. Be ready to share instances where you've handled difficult conversations or resolved complaints, showcasing your ability to communicate clearly and empathetically.
✨Commitment to Equalities
Connect2Kent values equalities, so be prepared to discuss your understanding of this principle. Share experiences that demonstrate your commitment to inclusivity and how you've supported diverse groups in your previous roles.
