Business Support Officer in Gravesend

Business Support Officer in Gravesend

Gravesend Full-Time 28800 - 43200 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support the operations manager and assist young people in a caring environment.
  • Company: Connect2Kent connects talent with opportunities in Kent County Council, prioritising ethics and community.
  • Benefits: Enjoy a 37-hour week, Monday to Friday, with no weekend work!
  • Other info: Join an equal opportunities employer that values diversity and inclusion.
  • Why this job: Make a real difference while developing your admin skills in a supportive team.
  • Qualifications: Previous admin experience and a passion for helping others are essential.

The predicted salary is between 28800 - 43200 Β£ per year.

About Us Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role Provide an administrative support service to the operations manager and centre/home, to support the young people residing at Centre/home. What is the day-to-day of the role: Produce all types of work processing on behalf of the line manager and other staff and tracking responses. Act as the main point of contact for the unit, investigating complex queries and simple complaints, assessing the nature of calls/emails, referring them to the appropriate person without referral to the line manager where possible. Develop, maintain and monitor all office systems, including database and filing systems. Arrange and coordinate appointments and meetings on behalf of the line manager and other staff with unit. Arrange and coordinate appointments for the service users, including booking health appointments and interpreters. Administer personnel procedures on behalf of the line manager/team. Support managers and support staff with client care issues, including transport for clients, taking and recording referrals. Required Skills and Qualification Officer administration experience Experience of drafting correspondence Experience of working with a social care environment Computer literacy Ability or organise and prioritise workload. Ability to take accurate notes and minutes. Commitment to equalities. Benefits No weekend working. 37 hours per week. Monday - Friday 08:30-17:00 APPLY NOW! Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

Business Support Officer in Gravesend employer: Connect2Kent

Connect2Kent is an exceptional employer that prioritises ethical values and community impact, offering a supportive work environment for its Business Support Officers. With a commitment to employee well-being, the company provides a structured Monday to Friday schedule, ensuring a healthy work-life balance, alongside opportunities for professional growth within the social care sector. Employees benefit from a collaborative culture that values their contributions and fosters a sense of purpose in supporting young people in Kent.

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Contact Details:

Connect2Kent Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Business Support Officer in Gravesend

✨Tip Number 1

Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of work processing, managing appointments, and handling queries will give you an edge during interviews.

✨Tip Number 2

Highlight your experience in a social care environment during networking opportunities. Connect with professionals in the field on platforms like LinkedIn to gain insights and potentially get referrals.

✨Tip Number 3

Demonstrate your organisational skills by preparing examples of how you've successfully managed workloads in previous roles. Be ready to discuss these examples in detail during your interview.

✨Tip Number 4

Show your commitment to equalities by researching Connect2Kent's values and initiatives. Being able to articulate how you align with their mission can set you apart from other candidates.

We think you need these skills to ace Business Support Officer in Gravesend

Administrative Support
Communication Skills
Customer Service Skills
Organisational Skills
Time Management
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫑

Understand the Role:Read the job description carefully to understand the responsibilities and required skills for the Business Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in administration and any work within a social care environment. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills.

Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the values of Connect2Kent. Provide specific examples of how you have successfully managed administrative tasks and supported teams in previous roles.

Proofread Your Application:Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Business Support Officer role.

How to prepare for a job interview at Connect2Kent

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with the tasks mentioned, such as administrative support and handling complex queries.

✨Showcase Your Organisational Skills

As a Business Support Officer, organisation is key. Prepare examples of how you've successfully managed workloads, prioritised tasks, and maintained office systems in past roles. This will demonstrate your ability to handle the demands of the position.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills, especially regarding client care issues or handling complaints. Think of specific situations where you effectively resolved issues and be ready to share those experiences.

✨Emphasise Your Commitment to Equalities

Given the role's focus on supporting young people and working within a social care environment, be prepared to discuss your understanding of equalities and how you can contribute to an inclusive workplace.