At a Glance
- Tasks: Provide admin support and be the friendly face for visitors at Open Access points.
- Company: Connect2Kent connects talent with opportunities in Kent County Council, prioritising ethics and community.
- Benefits: Enjoy part-time hours with no weekend work and a supportive team environment.
- Other info: Flexible working hours: Wednesday afternoons and full days Thursday and Friday.
- Why this job: Join a caring organisation that values your contribution and offers a chance to make a difference.
- Qualifications: Basic IT skills, customer service experience, and a confident phone manner are essential.
The predicted salary is between 24000 - 36000 € per year.
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role - Business Support Assistant
Provide an administrative support and welcoming staff, partners and visitors visiting Open Access delivery points. The post supports the wider District team, providing administrative support within the District and working with other Open Access points and Units as appropriate.
What is the day-to-day of the role:
- Provide administrative support to the Open Access delivery point.
- Act as the first point of contact for staff, visitors and partners working in and accessing Early Help services.
- Support the district team to produce regular reports from data recording systems.
- Support the district team to ensure the service delivery points are maintained in line with health and safety requirements.
- Responsible for cash handling as required, maintaining accurate records and ensuring that all money is stored securely.
Required Skills and Qualification:
- Understanding of IT applications and working knowledge of Microsoft Office.
- Aware of data protection.
- Experience of dealing with customers.
- Confident telephone manner.
- Ability to work as part of a team and individually.
Benefits:
- No weekend working.
- Part time: Wednesday 13:30-17:00, Thursday & Friday 08:30-17:00.
Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Business Support Assistant in Canterbury employer: Connect2Kent
Connect2Kent is an excellent employer that prioritises ethical values and community service, providing a supportive work environment for its employees. With part-time hours that allow for a healthy work-life balance and a commitment to employee growth through training and development, staff can thrive while contributing to meaningful local initiatives. The welcoming culture and focus on teamwork make it an ideal place for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Canterbury
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the day-to-day responsibilities will help you demonstrate your knowledge and readiness for the role during any interviews.
✨Tip Number 2
Highlight your experience in customer service, as this role requires dealing with staff, visitors, and partners. Be prepared to share examples of how you've successfully managed customer interactions in the past.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word, since you'll be supporting the district team with reports and documentation. Consider taking a quick online course if you feel you need a refresher.
✨Tip Number 4
Show your understanding of health and safety requirements relevant to administrative roles. Being knowledgeable about these aspects can set you apart from other candidates and demonstrate your commitment to maintaining a safe working environment.
We think you need these skills to ace Business Support Assistant in Canterbury
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and required skills for the Business Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative support and customer service. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the values of Connect2Kent. Mention specific examples from your past experiences that showcase your ability to provide excellent administrative support and work as part of a team.
Proofread Your Application:Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Connect2Kent
✨Research the Organisation
Before your interview, take some time to learn about Connect2Kent and its values. Understanding their commitment to ethical and trustworthy service will help you align your answers with their mission.
✨Showcase Your Administrative Skills
Be prepared to discuss your experience with administrative tasks, particularly in relation to Microsoft Office and data management. Highlight specific examples where you've successfully supported a team or managed records.
✨Demonstrate Customer Service Experience
Since the role involves being the first point of contact for staff and visitors, share examples of how you've effectively dealt with customers in the past. A confident telephone manner is key, so practice speaking clearly and professionally.
✨Prepare for Health and Safety Questions
Given the importance of maintaining health and safety standards, be ready to discuss your understanding of these requirements. Think of instances where you've contributed to a safe working environment or followed protocols.
