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- Tasks: Provide essential admin support for the National Transfer Scheme, ensuring smooth operations.
- Company: Join Connect2Kent, a caring and ethical service supporting Kent County Council.
- Benefits: Enjoy a 37.5-hour work week with no weekend shifts and a supportive environment.
- Why this job: Make a difference in the lives of unaccompanied asylum-seeking children while developing your skills.
- Qualifications: Experience in office administration and strong organisational skills are a must.
- Other info: Be part of a team that values equal opportunities and personal growth.
About Us
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
Provide administrative support to the NTS (National Transfer Scheme). You will assist the Service's NTS coordinator, ensuring the smooth running of the NTS in Kent, taking a proactive role in its day-to-day functioning.
What is the day-to-day of the role:
- Act as a main point of contact for the National Transfer Scheme (NTS) Co-ordination in Kent, assessing and prioritising a range of queries by telephone, email or in person in a courteous, prompt and efficient manner, responding directly or referring them to the appropriate person or team.
- Arrange and coordinate the National Transfer Scheme (NTS) transfers for unaccompanied asylum-seeking children in Kent.
- Develop, maintain and monitor all office systems, including database and filing systems, both computerised and manual, checking that key documents are included and pursuing any missing documents, in line with the Kent County Council's Record Retention, Data Protection and Freedom of Information policies.
- Produce all types of word processing, from handwritten and recorded sources, drafting routine correspondence on behalf of the line manager and other staff.
- Support the day-to-day clerical and administrative functions of the team/service.
- Update, modify and retrieve data on both manual and computerised systems, preparing standard and non-standard reports, cross-checking data held on different systems.
- Process, maintain and monitor financial records relating to expenditure and income, including the preparation of invoices for payment, processing charges and monitoring expenditure against budgets.
- Support managers and practitioner staff with client care issues.
Required Skills and Qualification
- Office administration experience
- Experience of drafting correspondence
- Experience of working with a social care environment
- Computer literacy
- Ability to organise and prioritise workload.
- Ability to take accurate notes and minutes.
- Commitment to equalities.
Benefits
- No weekend working.
- 37.5 hours per week.
- Monday - Friday 08:30-17:00
Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Business Support Officer in Ashford employer: Connect2Kent
Contact Detail:
Connect2Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Ashford
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Kent County Council. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the National Transfer Scheme and its impact in Kent. Show us you’re not just another candidate; demonstrate your passion for supporting unaccompanied asylum-seeking children.
✨Tip Number 3
Practice your communication skills! As a Business Support Officer, you'll be the go-to person for queries. Role-play with a friend to nail down how you’d handle different scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Support Officer in Ashford
Some tips for your application 🫡
Show Us Your Admin Skills: Make sure to highlight your office administration experience in your application. We want to see how you've organised and prioritised workloads in the past, so don’t hold back on those examples!
Drafting Matters: Since you'll be drafting correspondence for the team, include any relevant experience you have in this area. Share specific instances where your writing made a difference or helped streamline communication.
Be Data Savvy: We love candidates who are computer literate! Mention any experience you have with database management or data processing. It’s all about showing us you can handle both manual and computerised systems with ease.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Connect2Kent
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the National Transfer Scheme and how it operates in Kent. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Administrative Skills
Be prepared to discuss your office administration experience in detail. Think of specific examples where you've successfully managed workloads, drafted correspondence, or maintained records. Highlighting your computer literacy and ability to organise will demonstrate that you’re the right fit for the job.
✨Practice Your Communication Skills
As a main point of contact for the NTS, strong communication is key. Practice articulating your thoughts clearly and courteously. You might even want to role-play common scenarios you could face in the role, such as responding to queries or coordinating transfers, to build your confidence.
✨Emphasise Your Commitment to Equalities
Connect2Kent values equalities, so be ready to discuss how you’ve supported diverse groups in previous roles. Share any experiences that highlight your commitment to inclusivity and how you can contribute positively to the team’s ethos.
