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For Companies At a Glance
- Tasks: Support financial management for Hard FM contracts and handle operational queries.
- Company: Connect2Kent, a trusted service provider for Kent County Council.
- Benefits: No weekend work, competitive salary, and a supportive team environment.
- Why this job: Join a caring company that values ethical practices and community impact.
- Qualifications: Experience in project environments, budget monitoring, and facilities management.
- Other info: Great opportunity for career growth in a dynamic and innovative setting.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role - Hard Contracts Services Officer
Responsible for providing support on all aspects of financial management relating to the Hard FM Contract and being the point of contact for all general Hard FM related queries. The post is responsible for ensuring that the authorities' financial protocols are applied across the Hard FM contract including supporting the Hard Services Contract Officer in monthly fixed and variable fixed fees and day to day operational support for purchase orders, insurance inspections and utilities management.
What is the day-to-day of the role:
- Responsible for monitoring the Hard FM operational variable budget to ensure that we remain inside our allocated budget.
- Alerting the Hard FM and Security Services Contracts Manager and the Technical Services Managers as we get closer to the monthly variable budget limit, to ensure that we do not go over budget.
- Assist with the prioritisation of quoted works, based on work type and location.
- Responsible for raising purchase orders for all approved Hard FM quotes, tracking the progress of purchase orders to ensure that the service providers can carry out work in a timely manner and be paid within the terms of payment set out in their contracts.
- Responsible for reviewing the variable applications for payment ensuring that the works are completed in line with the agreed quote prior to approval and liaise with colleagues for any queries regarding completion of the works to discuss and agree on a solution.
- Attending supplier meetings with the Hard Services Contract Officer to discuss the variable applications for payment and aged debts, taking any actions and following through to resolution to ensure Contractor's payments are made on time.
- Responsible for organising the quarterly and year end finance reconciliation including all backdated Reactive Log and Variable Application finance to ensure budgets reflect an accurate position of spend to support with forecasts for the next financial year.
- Responsible for monitoring the Contractors performance on response times to quotes requests through desktop audits to support the review and sign of the Contract Performance Mechanism providing reports on findings to managers.
- Responsible for monitoring the internal KCC response times for the review and approval of quotes, providing performance reports weekly to the Hard FM and Security Services Contracts Manager and the wider team to ensure work is prioritised to meet agreed SLAs.
- Responsible for monitoring the weekly reactive log, ensuring tasks not covered under the Semi Comprehensive Maintenance Threshold are approved promptly and spend does not exceed agreed thresholds.
- To act as the point of contact for all Hard FM queries, including Classcare, Utilities and Insurances Inspections, actioning and providing advice or where appropriate assigning them to the relevant team member on Tech Forge ensuring that the queries are dealt with effectively and in a professional manner.
- Responsible for delivering a customer centric approach and displaying customer focused, professional and empathetic behaviour.
- Provide excellent service putting the customer at the heart of every aspect of the work.
- Responsible for stimulating an environment for innovation with opportunities to plan new interventions that will drive innovation, proactively embracing new ways of working.
- Consistently looking at the current way of working to see how this can be improved.
Required Skills and Qualification
- Experience of working in a project and office environment
- Experience in Facilities Management contracts
- Experience of budget monitoring
- Attention to detail and ability to remain "solution focused".
- Excellent Interpersonal skills and team approach
- Excellent communication skills
- Budget management administration and monitoring processes
- Knowledge of property operations
- Supply chains and facilities management
Benefits
- No weekend working
APPLY NOW!
Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Administrator employer: Connect2Kent
Contact Detail:
Connect2Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with yours. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences better when it counts.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator role. Highlight your experience in financial management and facilities contracts, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t forget to emphasise your attention to detail and solution-focused mindset. We want to see how your interpersonal skills and team approach can contribute to our customer-centric values.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your points well so we can easily see how you meet the requirements of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Connect2Kent
✨Know Your Numbers
Since the role involves budget monitoring, brush up on your financial management skills. Be ready to discuss how you've successfully managed budgets in the past and any tools or methods you used to keep track of expenses.
✨Showcase Your Communication Skills
As you'll be the point of contact for Hard FM queries, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated with team members and stakeholders to resolve issues or improve processes.
✨Emphasise Your Attention to Detail
This role requires a keen eye for detail, especially when reviewing applications for payment. Think of specific instances where your attention to detail made a difference in your work, and be ready to share these during the interview.
✨Customer-Centric Mindset
The job calls for a customer-focused approach, so be prepared to discuss how you've put customers at the heart of your work. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
