Food and Beverage Assistant

Food and Beverage Assistant

Southampton Full-Time No home office possible
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At a Glance

  • Tasks: Serve food and drinks, ensure customer satisfaction, and maintain cleanliness.
  • Company: Join Connect2Hampshire, a trusted agency supporting local communities.
  • Benefits: Enjoy a competitive salary of £12.17 and gain valuable hospitality experience.
  • Why this job: Work in a vibrant environment at a historic farm, perfect for those passionate about hospitality.
  • Qualifications: No experience needed; just bring enthusiasm and a willingness to learn!
  • Other info: Full training provided, making it ideal for students or first-time job seekers.

Job Title: Food Beverage Assistant Location: Southampton Contract Type: Bank Salary: £12.17 We are committed to providing outstanding hospitality that enhances the visitor experience of our country park customers. We aspire to operate a sustainable business that adds value to our communities\”. We are seeking a Food & Beverage Assistant to work at the Manor Farm Café and Play barn located on traditional and historic farmland in the heart of Hampshire. With a beautifully crafted farmyard, cottage garden, outdoor play area, farm animals and the play barn itself, this is a fantastic opportunity to work at this popular visitor attraction on the historic Manor Farm and River Hamble estate. As a Food & Beverage Assistant you will have the ability to cope in a busy environment, work well under pressure, and deal calmly with unexpected situations. You will be an enthusiastic team player and demonstrate a passion for hospitality, putting the customer at the heart of what you do. With a willingness to learn, you will demonstrate excellent communication skills and impeccable personal presentation. Duties will include welcoming and serving customers, preparing food and drinks under supervision and providing table service, together with general cleaning duties and washing up. Catering experience is desirable but not essential as full training will be given Job purpose: To prepare and serve food and drink items in line with specifications, ensuring that every customer receives the highest levels of customer service and product on visiting Manor Farm To ensure that all aspects of food and drink preparation is carried out in accordance with food safety training and the Countryside Food Safety Management System.The role of the Food and Beverage Assistant includes but is not limited to: Quality Standards and Customer Service Ensuring that every customer receives the highest levels of customer service and product on visiting Manor Farm Café and Play Barn. Resolving guest issues and escalate complaints to the shift/duty manager when appropriate. Ensuring that all communication with colleagues and guests is professional and conducive to creating a happy, safe, and efficient environment. Being receptive to positive change and feedback. Being punctual and presentable. Supporting colleagues in their roles.Food Safety / Health and Safety Completes the appropriate health and safety and food safety checks throughout the shift and records this in the Food Safety Diary sheet. Receives deliveries as instructed, ensuring correct stock rotation and following quality control guidelines. Ensures that cleaning schedules are followed and that the appropriate records are completed and up to date. Provides accurate allergen information to our guests, escalating any queries to the Catering Manager, Assistant Catering Manager, Supervisor or Team Leader accordingly. Completes all relevant training that is assigned to them. Operations Prepares and serves food and drink items as appropriate, in line with specifications and following strict hygiene and safety rules. Completes customer transactions efficiently. Performs general cleaning duties. Works to achieve daily, weekly and monthly targets set by the Catering Manager. Uses their initiative and being proactive to contribute towards a successful shiftAbout Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Please visit , or email with your CV to Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP – A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

Food and Beverage Assistant employer: Connect2Hampshire

At Connect2Hampshire, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service at our picturesque Manor Farm Café and Play Barn in Southampton. Our commitment to employee growth is evident through comprehensive training programs and a supportive environment that encourages learning and development. Join us to be part of a sustainable business that not only enhances the visitor experience but also contributes positively to the local community.
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Contact Detail:

Connect2Hampshire Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food and Beverage Assistant

✨Tip Number 1

Familiarize yourself with the local area and the specific offerings of Manor Farm Café and Play Barn. Understanding the menu and the unique aspects of the venue will help you engage with customers and demonstrate your enthusiasm during the interview.

✨Tip Number 2

Showcase your ability to work under pressure by sharing examples from previous experiences where you successfully managed busy situations. This will highlight your capability to thrive in a fast-paced environment, which is crucial for this role.

✨Tip Number 3

Emphasize your communication skills by preparing to discuss how you handle customer interactions. Being able to resolve issues calmly and effectively is key to providing outstanding hospitality, so be ready to share relevant anecdotes.

✨Tip Number 4

Demonstrate your willingness to learn by expressing interest in food safety and hygiene practices. Showing that you are proactive about training and development will make you a more attractive candidate for the Food and Beverage Assistant position.

We think you need these skills to ace Food and Beverage Assistant

Customer Service Skills
Communication Skills
Teamwork
Ability to Work Under Pressure
Attention to Detail
Food Safety Knowledge
Time Management
Problem-Solving Skills
Initiative
Adaptability
Basic Food Preparation Skills
Cleaning and Hygiene Standards
Cash Handling Skills
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Food and Beverage Assistant. Highlight your relevant skills and experiences that align with the role.

Tailor Your CV: Customize your CV to emphasize your customer service experience, teamwork abilities, and any relevant food safety knowledge. Make sure to include any previous roles in hospitality or food service.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to work under pressure. Mention specific examples of how you've provided excellent customer service in the past.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Connect2Hampshire

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing excellent customer service, as this role is all about enhancing the visitor experience.

✨Demonstrate Your Ability to Handle Pressure

Prepare examples of situations where you successfully managed busy environments or unexpected challenges. This will show that you can remain calm and effective under pressure, which is crucial for a Food and Beverage Assistant.

✨Highlight Your Team Player Attitude

Emphasize your ability to work well in a team. Discuss how you support colleagues and contribute to a positive work environment, as teamwork is essential in a busy café setting.

✨Be Ready to Discuss Food Safety Knowledge

Even if you don't have extensive catering experience, familiarize yourself with basic food safety practices. Be prepared to discuss why food safety is important and how you would ensure compliance in your role.

Food and Beverage Assistant
Connect2Hampshire
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