At a Glance
- Tasks: Provide top-notch admin support and help improve community services.
- Company: Hackney Council, dedicated to making a positive impact in the community.
- Benefits: Competitive pay, hybrid work model, and a chance to contribute to meaningful projects.
- Other info: Inclusive workplace with strong values and excellent career development opportunities.
- Why this job: Join a team focused on digital transformation and community support.
- Qualifications: Experience in admin roles, minute taking, and proficiency in Google Workspace.
Pay: £21.53 Per Hour PAYE/ £29.01 Per Hour Umbrella
Location: Hybrid (3 days per week at E8 1DY)
Hours: Full-time, 36 hours per week
Start: ASAP
Contract Type: Temporary (Until the end of November)
Vetting: Standard DBS Check
About the Role
Are you an organized, detail-oriented administrative professional looking to make a meaningful impact within the community? Hackney Council's Housing Services team is dedicated to helping residents live well and thrive. As a Tenancy Services Administration Officer, you will be at the heart of our operations, delivering an excellent 'back office' administration function to support internal teams and stakeholders across Tenancy Services. You will also play an integral role in supporting our ongoing digital transformation, improving processes, and ensuring smooth service delivery.
Key Responsibilities
- Administrative Support & Minute Taking: Provide high-quality administrative support, including accurate minute taking for the Tenancy Services Senior Leadership team and Locality Partnerships.
- Systems & Data Management: Utilise Google Workspace and internal IT systems to manage mailboxes, maintain operational databases, update digital records, and ensure clear data tracking.
- Financial & Procurement Admin: Process invoices, payment requests, purchase orders, and assist with corporate credit cards and simple procurement exercises in line with procedures.
- Information & Compliance: Collate files and data for Subject Access Requests (SARs), Freedom of Information (FOI) requests, and legal/audit purposes.
- Customer Service & Communication: Manage incoming post and correspondence promptly, sensitively, and professionally, maintaining strong communication across teams.
- Data Protection: Ensure strict confidentiality and compliance with GDPR/Data Protection policies at all times.
What We Are Looking For
To excel in this role, you should have:
Essential Skills & Knowledge:
- Demonstrated experience in minute taking and administrative support.
- High proficiency with Google Workspace (including Gmail) and standard IT systems, with the ability to adapt to new software quickly.
- High accuracy and outstanding attention to detail.
- Strong written and verbal communication skills.
- Sound understanding of Data Protection (GDPR) and confidentiality requirements.
- Strong teamwork, reliability, and personal accountability to manage your workload effectively.
Desirable Experience:
- Experience working within local government, housing, or a public sector environment.
- Experience with basic financial processes, invoice handling, or procurement admin.
Hackney Council is committed to creating an inclusive, anti-racist environment where diversity is celebrated. We work under five core principles:
- Fairly and with respect
- Easy to do business with
- Keeping people safe
- Keeping our promises
- Anti-racist
Please note due to the high volume of applications only successful applicants will be contacted.
Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Tenancy Services Administration Officer employer: Connect2Hackney
Connect2Hackney is an exceptional employer that fosters a collaborative and inclusive work culture, allowing Senior Cloud Engineers to thrive in a dynamic environment. With a strong commitment to professional development, employees are encouraged to grow their skills while contributing to innovative projects that enhance the community. Located in the vibrant London Borough of Hackney, you will enjoy the unique advantage of working in a diverse area that values transparency and high-quality service delivery.
