At a Glance
- Tasks: Lead planning and delivery of environmental operations, including waste management and street cleansing.
- Company: Join a high-performing local authority team in Hackney, London.
- Benefits: Competitive hourly rate of £31.19 - £42.03 per hour (Umbrella).
- Other info: Full-time, shift-based role including evenings, nights, and weekends.
- Why this job: Make a real impact on environmental quality and community wellbeing.
- Qualifications: Proven experience managing large teams in environmental services or waste management required.
The predicted salary is between 42.03 - 42.03 £ per hour.
Location: Hackney, London
Rate: £31.19 - £42.03 per hour (Umbrella)
Contract: Full-time | Shift-based (including evenings, nights, weekends)
About the Role
We are currently recruiting for an experienced Service Manager - Environmental Operations to join a high-performing local authority team in Hackney. This is a pivotal leadership role responsible for managing a large operational workforce and delivering essential frontline environmental services across the borough. You will ensure services are efficient, compliant, and meet the highest standards for residents and local businesses.
Key Responsibilities
- Lead the planning, delivery and performance of a wide range of environmental operations, including:
- Street and estate cleansing services
- Refuse and recycling collection (domestic and commercial)
- Waste management and commercial waste services
- Graffiti removal and public realm maintenance
- Gulley cleansing and flood prevention activities
- Markets cleansing operations
- Winter maintenance services (gritting, snow response)
- Oversight of waste transfer station operations
- Manage and lead a large workforce (up to 150 staff via Supervisors and an Assistant Service Manager)
- Ensure strict compliance with service standards, health safety, and contractual obligations
- Address service failures quickly and implement sustainable improvements
- Monitor performance against KPIs and drive continuous service improvement
- Manage budgets, resources, and operational delivery
- Engage with residents, councillors, and stakeholders to resolve issues and improve services
Working Pattern
This role operates across a 24-hour service, and you will be required to:
- Work flexibly across day, evening, and night shifts
- Participate in a weekend rota
- Provide leadership cover as required to ensure continuous service delivery
About You
We are looking for a strong operational leader with:
- Proven experience managing large teams within environmental services, waste management or a related sector
- A track record of delivering high-quality, customer-focused services
- Strong leadership, people management, and performance management skills
- Experience managing budgets and driving operational efficiency
- Ability to work in a fast-paced, high-profile environment and respond to challenges effectively
- Excellent communication skills with the ability to engage a wide range of stakeholders
Essential:
- Full UK driving licence
- Relevant experience at management level (waste/environmental services preferred)
Desirable:
- IOSH Managing Safely (or willingness to obtain)
- Level 3 qualification in Waste Management or similar
Why Apply?
- Competitive hourly rate (£31.19-£42.03 umbrella)
- Opportunity to lead critical public services
- Work within a dynamic and forward-thinking local authority
- Make a real impact on environmental quality and community wellbeing
Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Service Manager - Days, Evenings & Nights Integrated Services employer: Connect2Hackney
Work for a dynamic local authority in Hackney, London, offering a competitive hourly rate and the chance to lead critical public services. The team is focused on delivering high-quality environmental operations that enhance community wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Days, Evenings & Nights Integrated Services
✨Get Involved in Local Environmental Initiatives
Dive into your local environmental scenes, like community clean-up projects or eco-focused events. Not only will you meet like-minded people, but it's a surefire way to showcase your passion and skills in environmental engineering tech.
✨Join Industry-Specific Organisations
Check out organisations like the Institution of Environmental Engineers for networking opportunities and resources. They often host events and seminars that can help us connect with key players in the industry, including potential employers like Connect2Hackney.
✨Show Off Your Projects and Passion
Create a portfolio that highlights any relevant projects, whether it's coursework, internships, or personal initiatives. Share this online, perhaps even on platforms like GitHub or your own website, to grab the attention of hiring managers looking for talent like us.
✨Utilise Environmental Job Boards
Take advantage of niche job boards dedicated to environmental careers. Sites like Green Jobs, Environmental Career and EcoJobs often feature openings from companies like Connect2Hackney and can help us land that full-time gig.
We think you need these skills to ace Service Manager - Days, Evenings & Nights Integrated Services
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for a role in environmental engineering tech, make sure to highlight your technical skills like CAD software proficiency, data analysis, or modelling techniques. These are essential for the job and should stand out in your CV and cover letter, showing how you can contribute to projects at Connect2Hackney.
Demonstrate Your Passion for Sustainability:In this field, showcasing your passion for sustainability and environmental protection can set you apart. Include any relevant projects, volunteer experience, or courses that underline your commitment to these causes. Connect2Hackney will appreciate candidates who genuinely care about making a difference.
Tailor Your Application to the Role:Don't just send a generic CV and cover letter. Make sure to tailor your application to the specific role of Service Manager - Days, Evenings & Nights Integrated Services at Connect2Hackney. Highlight experiences that align directly with the job description and give concrete examples of your work to demonstrate that you’re the right fit for a full-time position.
Include Relevant Certifications:If you have certifications related to environmental engineering or technology, like LEED Accreditation or any relevant software certifications, make sure to mention them. These qualifications can boost your application and show that you’re serious about your professional development in this competitive field.
How to prepare for a job interview at Connect2Hackney
✨Brush Up on Environmental Regulations
Make sure you’re well-versed in the latest environmental regulations and standards. In an environmental engineering tech role at Connect2Hackney, you might be asked specific questions about compliance measures, so understanding these will definitely give you an edge.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency with relevant tools and software, such as AutoCAD or GIS. You might be given a practical problem to solve during the interview, so it’s a great idea to brush up on these skills and perhaps even bring a portfolio of your projects to showcase your technical prowess.
✨Highlight Your Passion for Sustainability
In a full-time role, employers are looking for commitment and enthusiasm. Share your experiences, studies, or projects that reflect your passion for environmental sustainability. This will show Connect2Hackney that you're not just qualified but genuinely invested in the field.
✨Prepare for Behavioural Questions
Be ready for behavioural questions that assess how you handle teamwork, conflict, and project management. Think of examples from your studies or practical experiences where you tackled challenges effectively, showcasing both your technical and interpersonal skills.
