At a Glance
- Tasks: Provide essential admin support and coordinate services for children's education.
- Company: Join the London Borough of Hackney, committed to making a difference.
- Benefits: Competitive pay rates and the chance to impact children's services.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be the key contact in a role that truly supports the community.
- Qualifications: Experience in admin roles, especially in public sector preferred.
The predicted salary is between 21.53 - 21.53 £ per hour.
- Service Co-ordinator
- Directorate: Children and Education Directorate (Integrated Commissioning)
- Pay Rates: £21.53/hr (PAYE) | £29.01/hr (Umbrella)
- Start: ASAP
- Length: 3 Months
Role Overview
Are you an organized, resilient administrative professional looking to make a difference in children's services?
The London Borough of Hackney is seeking a proactive Service Co-ordinator to deliver high-quality, confidential administrative support to the Integrated Commissioning Service.
You will act as the key point of contact for the service, keeping operations running smoothly, managing complex management diaries, assisting with care/support package commissioning, and helping manage essential data and financial processes.
Key Responsibilities
- Service Gateway: Act as the first point of contact for the service area, filtering incoming communications, responding promptly, and resolving issues confidentially.
- Management & Diary Support: Maintain complex electronic diaries for the management team, brief managers ahead of key engagements, and coordinate whole-service and team meetings.
- Commissioning Support: Occasionally commission care, support, and education packages during high-demand periods or to cover team leave/sickness using the STAR practice model.
- Meeting & Minute Coordination: Prepare agendas, collate/distribute meeting papers, take accurate, complex, and confidential minutes, and track post-meeting actions.
- Contract & Financial Support: Coordinate contract management activities, annual fee negotiation processes, and support effective financial management systems across the service.
- Data & Document Systems: Ensure accurate data entry into case management systems and maintain efficient electronic filing systems via Hackney's Document Management system (CDM).
- Key Requirements & Experience
- Administrative Background: Proven experience delivering administrative support and managing office systems, ideally within a local authority or public sector environment.
- Senior Support Experience: Experience directly supporting senior management teams, taking complex minutes, and handling confidential/sensitive information with discretion.
- Communication & IT Skills: Excellent written and verbal communication skills with proficiency in producing reports, letters, and presentation materials (Excel, Power Point, Word).
- Organization & Multitasking: Ability to prioritize demanding tasks, meet strict deadlines, track action items, and solve problems using initiative.
- Commitment to Values: Strong alignment with Hackney's commitment to equality, diversity, safeguarding, and high-quality public service.
- #J-18808-Ljbffr
Service Co-Ordinator in London employer: Connect2Hackney
Connect2Hackney is an exceptional employer that fosters a collaborative and inclusive work culture, allowing Senior Cloud Engineers to thrive in a dynamic environment. With a strong commitment to professional development, employees are encouraged to grow their skills while contributing to innovative projects that enhance the community. Located in the vibrant London Borough of Hackney, you will enjoy the unique advantage of working in a diverse area that values transparency and high-quality service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Service Co-Ordinator in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Service Co-Ordinator in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Connect2Hackney
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Connect2Hackney.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Connect2Hackney that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
