At a Glance
- Tasks: Lead data management and protection efforts to support children and families in Hackney.
- Company: Join the London Borough of Hackney, committed to public service and equality.
- Benefits: Competitive pay, full-time role, and a chance to make a real difference.
- Other info: Work in a dynamic environment with a commitment to anti-racism and equality.
- Why this job: Be a key player in driving innovation and championing data security for vulnerable communities.
- Qualifications: Experience in information management and strong leadership skills required.
The predicted salary is between 40500 - 49500 £ per year.
Organisation: London Borough of Hackney
Directorate: Children & Education / Children and Families Service
Location: Hackney, London
Pay Rate: £24.96 - £25.53
Contract Type: Full-Time/Temporary
Make a real difference in the lives of children and families. The London Borough of Hackney is seeking a motivated, conscientious Senior Information Officer to lead our information management and data protection efforts within the Commissioning, Business Operations & Insight service. In this pivotal role, you will ensure the efficient running of our service by championing robust data security, driving process innovation, and leading a dedicated team. If you thrive in a busy environment and have a strong commitment to public service and equality, we want to hear from you.
What You Will Do
- Lead Information Requests: Supervise and administer the processing of highly complex and sensitive Subject Access Requests (SARs) and Freedom of Information (FOI) requests, ensuring strict adherence to statutory deadlines.
- Drive Innovation: Champion the development of information systems by researching and piloting new tools, including Artificial Intelligence (AI), to streamline tasks and enhance the customer experience.
- Champion Data Protection: Act as the lead for data protection and confidentiality policies, working closely with ICT to ensure data security and providing expert guidance to managers and colleagues.
- Manage Data Systems: Take a proactive, strategic approach to managing the input, storage, retrieval, and integrity of critical data required for statutory reporting and service planning.
- Team Leadership: Provide high-quality line management, mentoring, and performance management for up to four Information Officers, supporting them to excel in their roles.
- Collaborate & Report: Act as a key liaison across Council departments and external partners, delivering clear, accurate reports and facilitating seamless information sharing.
Who We Are Looking For
- Experienced Professional: Extensive background in a senior administrative, business support, or information management role, preferably within a Children's Services environment.
- Subject Matter Expert: Significant, hands-on experience processing complex SARs and FOIs, backed by expert knowledge of the Data Protection Act and GDPR.
- Digital & Analytical Thinker: Advanced proficiency with IT systems (including Google Workspace/Microsoft Office and specialised case recording software) coupled with strong problem-solving skills.
- Resilient Leader: Proven ability to lead and mentor a team while successfully managing competing priorities in a highly pressurised environment.
- Exceptional Communicator: Outstanding writing and speaking (with ease) to build positive relationships with senior management, external professionals, and families.
Our Commitment to Anti-Racism & Equality
Hackney aspires to be an anti‑racist organisation. We expect all staff to make anti‑racism and anti‑oppressive ways of working a foundation of their practice. The successful candidate will demonstrate a personal and professional commitment to dismantling systemic racism and injustice, actively cultivating an inclusive environment that celebrates cultural, heritage, and religious diversity.
Please note: This role involves working with sensitive data and vulnerable populations. An enhanced Disclosure & Barring Service (DBS) check is required.
Senior Information Officer in London employer: Connect2Hackney
Hackney Education is an exceptional employer that prioritises the professional development of its staff while fostering a collaborative and innovative work culture. As an Early Years/Child Care Trainer, you will have the opportunity to make a meaningful impact on children's education in Hackney, supported by a dedicated team and access to continuous training and resources. Join us to be part of a community that values diversity, inclusion, and the growth of every individual.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Information Officer in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Connect2Hackney, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Connect2Hackney and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Senior Information Officer in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Connect2Hackney and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Connect2Hackney
✨Get to Know Public Sector Values
Before your interview with Connect2Hackney, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Connect2Hackney.
