Payments and Care Charging Manager in London
Payments and Care Charging Manager

Payments and Care Charging Manager in London

London Full-Time 45000 - 55000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage payments and care charging in Adult Social Care.
  • Company: London Borough of Hackney, committed to efficient financial services.
  • Benefits: Competitive daily rate, hybrid working, and professional development opportunities.
  • Other info: Join a supportive environment with opportunities for career growth.
  • Why this job: Make a real difference in social care finance while leading a dynamic team.
  • Qualifications: Experience in finance management and knowledge of the Care Act 2014 required.

The predicted salary is between 45000 - 55000 ÂŁ per year.

The London Borough of Hackney is seeking a Payments and Care Charging Manager to lead and develop a team of up to nine staff. This role is pivotal in delivering an efficient financial service to Adult Social Care, ensuring that all payments, billing, and financial assessments comply with the Care Act 2014 and corporate policies. You will be responsible for ensuring the Council remains compliant with changes in legislation and welfare benefits while refining the ICT systems that support these functions.

Key Responsibilities

  • Leadership: Manage, mentor, and appraise staff to create a performance‐focused culture that achieves team objectives and maintains high morale.
  • Compliance & Policy: Deliver the Council's payments and care charging policies in accordance with Standing Orders, Financial Regulations, and Government rules.
  • System Integration: Support the implementation and integration of IT systems, specifically ensuring the social care database (Mosaic) and CedAr FMS work seamlessly together.
  • Financial Management: Oversee the annual uplift of payment rates, end‐of‐year accounts procedures, bad debt provision, and the recovery of social care debt.
  • Expert Advice: Ensure the delivery of expert guidance on deferred payment arrangements, third‐party top‐ups, and the Welfare Benefits Advice service.
  • Direct Payments: Manage the financial support and audit functions for the Council's Direct Payment scheme across both Adult Social Care and Children and Families directorates.

Who You Are

We are looking for a candidate who balances technical financial expertise with strong interpersonal skills. You should possess:

  • Knowledge: A working understanding of the Care Act 2014, Social Care legislation, and Welfare Benefits.
  • Experience: Proven experience in Accounts Payable and Receivable within the public sector or a large organization, alongside experience in managing staff in a finance environment.
  • Technical Skills: Proficiency in financial management systems such as CedAr, PARIS, or Mosaic and the ability to analyze complex data to improve performance.
  • Qualifications: A qualification in Business and Finance, AAT level or above, or equivalent professional experience.
  • Customer Focus: A commitment to providing a service that is sensitive to the needs of service users, providers, and their families.

Payments and Care Charging Manager in London employer: Connect2Hackney

The London Borough of Hackney is an exceptional employer, offering a dynamic work environment that prioritises employee development and well-being. With a strong focus on compliance and innovation in Adult Social Care Finance, employees benefit from a supportive culture that encourages professional growth and collaboration, all while making a meaningful impact in the community. The hybrid working model allows for flexibility, making it an attractive opportunity for those seeking a rewarding career in public service.
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Contact Detail:

Connect2Hackney Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Payments and Care Charging Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance and social care sectors. Attend local events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!

✨Tip Number 2

Prepare for interviews by researching the London Borough of Hackney and their approach to Adult Social Care. We recommend practising common interview questions related to financial management and compliance. Show them you’re not just a fit on paper, but also in spirit!

✨Tip Number 3

Don’t forget to showcase your leadership skills! Think of examples where you’ve successfully managed teams or projects. We want to see how you can inspire others and drive performance in a finance environment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!

We think you need these skills to ace Payments and Care Charging Manager in London

Leadership
Compliance Knowledge
Policy Development
System Integration
Financial Management
Expertise in Care Act 2014
Accounts Payable and Receivable
Staff Management
Technical Proficiency in CedAr, PARIS, or Mosaic
Data Analysis
Customer Focus
Welfare Benefits Knowledge
Direct Payments Management
Performance Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of the Care Act 2014 and any relevant financial management systems you've worked with.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Payments and Care Charging Manager role. Share specific examples of how you've led teams or managed financial processes in the past.

Showcase Your Compliance Knowledge: Since compliance is key in this role, emphasise your understanding of financial regulations and how you've ensured adherence to policies in previous positions. This will show us you’re ready to hit the ground running.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Connect2Hackney

✨Know Your Legislation

Make sure you brush up on the Care Act 2014 and any relevant social care legislation. Being able to discuss how these laws impact financial services will show that you’re not just knowledgeable but also genuinely interested in the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've managed and mentored teams in the past. Highlight specific instances where you created a performance-focused culture or improved team morale, as this is crucial for the Payments and Care Charging Manager role.

✨Demonstrate Technical Proficiency

Familiarise yourself with financial management systems like CedAr and Mosaic. Be ready to discuss your experience with these tools and how you've used them to analyse data and improve performance in previous roles.

✨Customer Focus is Key

Think about how you’ve provided sensitive and effective service to users and their families in the past. Prepare to share stories that illustrate your commitment to customer focus, as this aligns perfectly with the values of the London Borough of Hackney.

Payments and Care Charging Manager in London
Connect2Hackney
Location: London

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