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For Companies At a Glance
- Tasks: Design user-friendly content and improve local government services for Hackney residents.
- Company: Join Connect2Hackney, a forward-thinking team dedicated to innovation and community impact.
- Benefits: Be part of meaningful projects that directly affect people's lives in Hackney.
- Why this job: Make a real difference by simplifying complex information for diverse users.
- Qualifications: 3+ years as a Content Designer, preferably in the UK Public Sector.
- Other info: Collaborative Agile environment with opportunities for professional growth.
The predicted salary is between 40000 - 50000 £ per year.
Connect2Hackney are currently looking for a seasoned Content Designer to join a multi-disciplinary agile team dedicated to making local government services simpler, clearer, and faster. The London Borough of Hackney is known for its innovation and commitment to its residents. As a Content Designer here, you won’t just be writing copy, you’ll be designing end-to-end user journeys that dismantle complexity and ensure accessibility for all.
The Role: What You’ll Do
- You will be responsible for creating, evaluating, and reviewing content at every stage of the user journey. Acting at a level equivalent to a Civil Service HEO/SEO, you will:
- Design with Data: Use evidence, user research, and performance data to make informed content decisions.
- Prototype to Persuade: Use everything from paper sketches to digital prototypes to visualise content in context and show the "why" behind your work.
- Build Bridges: Work across government departments to influence stakeholders, build consensus, and ensure the user’s voice is never lost in translation.
- Standard Bearer: Contribute to and champion style guides and content patterns, ensuring Hackney remains a leader in the cross-government content community.
- Iterate Constantly: Work in a fast-paced, Agile environment where you’ll learn from mistakes, take calculated risks, and pivot based on user needs.
Your Skills & Experience
To hit the ground running, we are looking for a practitioner who brings a "user-first" mindset to the table.
The Must-Haves (CV Essentials)
- Experience: At least 3 years of professional experience specifically as a Content Designer.
- Sector Knowledge: Proven experience working as a Content Designer within the UK Public Sector (Local or Central Government).
- Agile Expertise: Significant experience working in multi-disciplinary teams (alongside developers, designers, and researchers) within an Agile environment.
- Technical Proficiencies
- User-Centred Design: Expert at translating user stories into accessible, plain-language content that works with assistive technologies.
- Strategic Thinking: Ability to focus on outcomes rather than just activities, contributing to broader content strategies and policies.
- Stakeholder Management: A knack for tailoring communication to different audiences and using evidence to explain difficult design decisions.
- Content Lifecycle: A deep understanding of why content maintenance and governance are just as important as the initial creation.
Why Join Us?
Working through Connect2Hackney means you are part of the borough's internal fabric from day one. You’ll be working on projects that have a direct, tangible impact on the lives of Hackney residents.
Content Designer in London employer: Connect2Hackney
Contact Detail:
Connect2Hackney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Connect2Hackney. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work as a Content Designer. Include examples of user journeys you've designed and how you've used data to inform your decisions.
✨Tip Number 3
Prepare for interviews by practising common questions related to content design and agile methodologies. Be ready to discuss how you’ve collaborated with teams and influenced stakeholders in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Connect2Hackney team.
We think you need these skills to ace Content Designer in London
Some tips for your application 🫡
Show Your User-First Mindset: When you're writing your application, make sure to highlight your user-first approach. We want to see how you’ve put users at the heart of your content design process. Share specific examples that demonstrate your understanding of user needs and how you've met them.
Be Clear and Concise: Just like the content we aim to create, your application should be straightforward and easy to read. Avoid jargon and keep your language simple. We appreciate clarity, so make sure your experience shines through without unnecessary fluff.
Demonstrate Your Agile Experience: Since we work in a fast-paced Agile environment, it’s crucial to showcase your experience in multi-disciplinary teams. Tell us about your role in these teams and how you’ve collaborated with developers, designers, and researchers to deliver effective content solutions.
Tailor Your Application: Make sure to tailor your application specifically for this role. We’re looking for someone who understands the UK Public Sector, so reference your relevant experience and how it aligns with our mission at Connect2Hackney. And remember, apply through our website for the best chance!
How to prepare for a job interview at Connect2Hackney
✨Know Your User Journey
Before the interview, take some time to map out the user journey for a service you think could be improved. Be ready to discuss how you would design content that simplifies and clarifies each step. This shows your understanding of the role and your user-first mindset.
✨Showcase Your Prototyping Skills
Bring examples of your previous work, especially prototypes or sketches. Whether it's a paper sketch or a digital mock-up, demonstrating your ability to visualise content in context will impress the interviewers and highlight your prototyping skills.
✨Prepare for Stakeholder Scenarios
Think about past experiences where you had to influence stakeholders or build consensus. Prepare specific examples that showcase your communication skills and how you tailored your message to different audiences. This will demonstrate your stakeholder management abilities.
✨Emphasise Your Agile Experience
Be ready to discuss your experience working in Agile environments. Share examples of how you've iterated on content based on user feedback and data. This will show that you can thrive in fast-paced settings and are comfortable with constant change.