Connect2Hackney is recruiting a Complaints Officer for Hackney Council to ensure high-quality, value-for-money services. You will investigate complaints, work with services and managers across the Council, and contribute to varied projects.
Initially 5 days in the office, reducing to 3 days as you demonstrate readiness. This role requires strong problem-solving, stakeholder liaison and a proactive approach to service improvement. Salary is £202 per day PAYE or £267 umbrella.
Complaints & Service Improvement Lead in London employer: Connect2Hackney
Hackney Education is an exceptional employer that prioritises the professional development of its staff while fostering a collaborative and innovative work culture. As an Early Years/Child Care Trainer, you will have the opportunity to make a meaningful impact on children's education in Hackney, supported by a dedicated team and access to continuous training and resources. Join us to be part of a community that values diversity, inclusion, and the growth of every individual.
