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- Tasks: Support child safeguarding by managing data and ensuring timely help for children in need.
- Company: Join the London Borough of Hackney's dedicated Children's Social Care team.
- Benefits: Competitive hourly rate, meaningful work, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Be part of a vital service that directly impacts children's lives in your community.
- Qualifications: Experience with information systems and strong communication skills are essential.
Job Description
£24.68 to £26.92 Per Hour (Umbrella Rate)
Are you a highly motivated, detail-oriented professional with a passion for using data to make a real difference in children's lives? The London Borough of Hackney's Children's Social Care is looking for a skilled Information Officer to join our crucial First Access & Screening Team (FAST).
What You'll Be Doing:
As an Information Officer, you'll be the backbone of our 'single front door' service for Children & Young People's Services, helping us ensure children get the right help at the right time.
- Data Integrity & Analysis: You will load time-sensitive contact data, conduct robust scrutiny, and provide timely, accurate information to managers and partner agencies using a range of IT systems.
- Critical Support: You'll play a key role in the service's efficient running, including undertaking thorough database checks, screening duty calls, and accurately recording safeguarding concerns from the public and professionals.
- Compliance and Security: You'll help maintain data accuracy and completeness, identify and rectify system discrepancies, and ensure strict compliance with the Data Protection Act and confidentiality policies.
- Reporting: You will create clear, concise, and accurate reports detailing relevant information held about children and families upon request.
What You'll Bring:
We're looking for an enthusiastic individual with a keen eye for detail and a strong capacity to thrive in a pressurised and busy environment.
Essential Skills and Experience:
- Information System Expertise: Experience using and maintaining information systems, including managing and developing management information systems.
- Technical Proficiency: Excellent keyboard skills with an aptitude for entering data quickly and accurately, along with confident use of the Microsoft Office and Google toolset.
- Communication: Excellent oral and written communication skills to effectively relate to partners, the public, and colleagues.
- Workload Management: The capacity to prioritise tasks, manage your own workload, and organise activities to meet deadlines, particularly in relation to safeguarding.
- Safeguarding Awareness: A basic working knowledge of child protection, the concept of significant harm, and agreed procedures for reporting concerns.
Why Work for Hackney?
This role is a vital part of a multi-agency, integrated service, co-located at the Hackney Learning Trust / Hackney Service Centre. You'll work under the supervision of the Senior Information Officer and contribute to the Council's commitment to promoting the welfare of children and vulnerable adults.
- Location: Hackney Learning Trust / Hackney Service Centre
- Directorate: Children and Young People's Services
- Pre-Employment Requirement: This role is subject to an enhanced Disclosure and Barring Service (DBS) check.
Ready to put your skills to work for a community committed to safeguarding its children? Apply now and help us make a genuine, positive impact!
Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Information Officer employer: Connect2Hackney
Contact Detail:
Connect2Hackney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Officer
✨Tip Number 1
Network like a pro! Reach out to people in the field of child safeguarding or social care. Attend local events or online webinars to connect with professionals who can give you insights and maybe even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to data integrity and safeguarding. We recommend role-playing with a friend or using mock interview platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience with information systems and data analysis. This can be a great conversation starter during interviews and will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Information Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with information systems and data analysis. We want to see how your skills align with the role of Information Officer, so don’t hold back!
Showcase Your Communication Skills: Since you'll be dealing with various stakeholders, it's crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to reflect how you can effectively relate to partners and colleagues.
Highlight Your Attention to Detail: As an Information Officer, attention to detail is key! Make sure to mention any experiences where you've successfully managed data accuracy or compliance with regulations. We love seeing candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, so don’t miss out on this opportunity!
How to prepare for a job interview at Connect2Hackney
✨Know Your Data Inside Out
As an Information Officer, you'll be dealing with a lot of data. Make sure you brush up on your knowledge of data integrity and analysis. Familiarise yourself with the types of information systems used in children's services and be ready to discuss how you've handled data in previous roles.
✨Showcase Your Communication Skills
Communication is key in this role. Prepare examples of how you've effectively communicated with colleagues, partners, or the public in past experiences. Think about times when you had to convey complex information clearly and concisely, especially in high-pressure situations.
✨Demonstrate Your Safeguarding Awareness
Since safeguarding is at the heart of this position, be prepared to discuss your understanding of child protection and the procedures for reporting concerns. Brush up on relevant legislation and be ready to share your thoughts on how to maintain compliance and security in data handling.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to manage workload and prioritise tasks. Think of specific examples where you've successfully navigated busy environments or dealt with urgent safeguarding issues. This will show your potential employer that you can thrive under pressure.