At a Glance
- Tasks: Lead strategic projects and enhance governance in the Children & Education directorate.
- Company: Join Connect2Hackney, a vibrant team impacting Hackney's diverse community.
- Benefits: Flexible working, central location, and a chance to shape future services.
- Other info: Be part of a diverse workforce committed to growth and anti-racism.
- Why this job: Make a real difference in children's education while championing equity and inclusion.
- Qualifications: Proven leadership skills and experience in governance and strategic planning.
The predicted salary is between 40000 - 50000 £ per year.
Connect2Hackney is the internal talent team for the London Borough of Hackney. We connect outstanding professionals with career-defining roles that directly impact our vibrant, diverse community. We are currently seeking a visionary leader to join our Children & Education directorate in a pivotal management role. If you are a strategic thinker who champions equity, thrives in a fast-paced civic environment, and knows how to turn service feedback into continuous organisational improvement, we want to hear from you.
The Role
As the Strategy & Governance Manager, you will provide the strategic leadership and operational oversight needed to integrate our Strategy & Governance and Complaints & Feedback functions. This is a high-profile role where you will direct the overall workflow of strategic projects, corporate and Member-level governance, statutory complaints (including LGSCO enquiries), and digital content development. You will act as a trusted advisor to Heads of Service and Senior Managers, ensuring that the Children & Education directorate remains politically astute, compliant, and deeply connected to the needs of Hackney's residents.
Key Responsibilities
- Line-manage and empower a multidisciplinary team, including a Complaints & Feedback Manager, Strategy & Governance Officers, and a Web Content Manager.
- Analyse learning from complaints and feedback to inform strategic direction and quality assurance frameworks across the directorate.
- Oversee Member liaison activity, quality-assure monthly briefings, and manage the pipeline of agenda items for Council and Cabinet meetings.
- Take ownership of the Children & Education Directorate Risk Register, coordinate Business Continuity Plans, and collaborate on the Annual Governance Statement.
- Systematically collaborate across the Council network; embed trauma-informed practices; and maintain a resolute, proactive commitment to anti-racism in all policies and procedures.
About You
We are looking for an inspiring leader who balances technical expertise with excellent interpersonal skills. To thrive in this role, you should possess:
- Experience leading, motivating, and developing a team to deliver against complex strategic plans.
- Significant experience overseeing governance, corporate complaints, information requests (GDPR/FOI/SAR), and digital content.
- Experience building positive relationships with elected members and navigating the balance between political drivers and strategic priorities.
- A track record of driving cultural change, interpreting vision into delivery, and implementing automated workflow tracking systems.
- Practical experience managing budgets (up to £1M) and navigating risk assessment frameworks.
Working with the London Borough of Hackney
Hackney is a place like no other. We are proud of our diverse workforce and deeply committed to creating an inclusive environment. In this role, you will be expected to actively challenge discrimination and promote a culture of learning, growth, and self-reflection. We offer a flexible working framework to meet service demands, a central location at the Hackney Service Centre, and a genuine opportunity to shape the future of Children & Education services in London.
Strategy and Governance Officer in Hackney employer: Connect2Hackney
Connect2Hackney is an exceptional employer that champions diversity and inclusion within the vibrant community of Hackney. As a Strategy and Governance Officer, you will benefit from a flexible working framework, a supportive work culture that prioritises personal growth, and the opportunity to make a meaningful impact on the lives of residents. Join us in shaping the future of Children & Education services while being part of a team that values equity and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy and Governance Officer in Hackney
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Hackney or similar roles. Attend local events or webinars to make connections and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Show us that you’re not just interested in the role but also passionate about making a difference in the community.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Strategy and Governance Officer. Highlight your leadership skills and how you can drive change in the Children & Education directorate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Strategy and Governance Officer in Hackney
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in governance and strategic leadership. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Style:As a Strategy and Governance Officer, your ability to lead and motivate a team is crucial. Use your application to share examples of how you've empowered teams in the past and how you plan to do the same in this role.
Demonstrate Your Strategic Thinking:We’re looking for someone who can think critically and strategically. In your application, include specific instances where you've turned feedback into actionable improvements or navigated complex projects successfully.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a difference in Hackney.
How to prepare for a job interview at Connect2Hackney
✨Know Your Stuff
Before the interview, dive deep into Connect2Hackney's mission and values. Understand their approach to governance and how they integrate feedback into their services. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams and managed complex projects. Highlight your experience in motivating others and driving cultural change, as this role requires someone who can inspire and empower a multidisciplinary team.
✨Be Politically Astute
Familiarise yourself with the political landscape of Hackney and the challenges it faces. Be ready to discuss how you would navigate these dynamics while ensuring that the needs of residents are met. This shows that you understand the importance of balancing strategic priorities with political drivers.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the organisation. Inquire about their current strategic initiatives or how they measure success in governance and complaints management. This not only shows your interest but also helps you gauge if the role is the right fit for you.
