Fire Safety Business Support Officer Location: Hackney E8 Pay Rate: £20.64 per hour (PAYE) | £27.81 per hour (Umbrella) Directorate: Climate, Homes & Economy Start: ASAP Hybrid Length: 9 Months Service: Resident Safety About the Role London Borough of Hackney is seeking a detail-oriented and proactive Fire Safety Business Support Officer to join the Resident Safety division. In this role, you will provide critical administrative, financial, and technical support to the Fire Safety Team, ensuring the council maintains high compliance and building safety standards across its housing portfolio. You will work closely with managers, technical assessors, and external stakeholders, helping drive operational efficiency, maintain compliance databases, and manage resident engagement regarding fire safety matters. Key Responsibilities Administrative & Project Support: Maintain and update fire risk assessment databases. Coordinate appointments for Fire Risk Assessors and Health & Safety Advisors. Assist in arranging EWS1 forms, PAS 9980 assessments, and Section 20 notices. Compliance & Reporting: Monitor fire safety work orders, track the completion of fire door inspections and fire risk assessment recommendations, and compile monthly compliance reports. Financial & Procurement Administration: Process purchase orders, review cost quotations for safety works, manage compensation claims, and assist with budget monitoring. Stakeholder & Customer Engagement: Respond to FOI requests, complaints, and Member inquiries. Communicate effectively with tenants, leaseholders, contractors, and council departments. Requirements & Qualifications Qualifications & Memberships NVQ Level 3 in Business Administration (or equivalent experience). CIH Membership (Chartered Institute of Housing) or working towards it. Additional training in fire safety compliance is desirable. Experience & Knowledge Proven background in administrative or business support, ideally within social housing or fire safety environments. Familiarity with fire safety regulations, health & safety legislation, and Fire Risk Assessments (FRAs) is an advantage. Solid understanding of procurement processes, raising purchase orders, and financial administration. Strong IT skills with experience managing compliance databases and Microsoft Office. Personal Attributes Exceptional attention to detail and strong organisational skills. Excellent written and verbal communication skills. High level of empathy when dealing with resident concerns. Flexibility for occasional site visits or evening meetings (a full UK driving licence and vehicle access is desirable). Please note due to high volume of applications only successful/ shortlisted candidates will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy
Fire Safety Business Support Officer in Hackney employer: Connect2Hackney
Hackney Education is an exceptional employer that prioritises the professional development of its staff while fostering a collaborative and innovative work culture. As an Early Years/Child Care Trainer, you will have the opportunity to make a meaningful impact on children's education in Hackney, supported by a dedicated team and access to continuous training and resources. Join us to be part of a community that values diversity, inclusion, and the growth of every individual.
