At a Glance
- Tasks: Support environmental operations with data management and customer service.
- Company: Join a dynamic team at Millfields Depot in Hackney.
- Benefits: Competitive pay, flexible hours, and hands-on experience.
- Other info: Opportunity to work in a fast-paced, supportive environment.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Strong organisational skills and experience in administrative support.
Pay: £18.30 Per Hour PAYE/ £24.66 Per Hour Umbrella
Location: Millfields Hackney E5 on-site
Length: 2 Months
Responsible To: Senior Administrator
4 or 5 Days a week
About the Role
Are you highly organized, data-driven, and looking to make a visible impact in the community? We are seeking a proactive and flexible Environmental Administrator to join our team at the Millfields Depot. In this role, you will be the backbone of our operational management team within Environmental Operations. You will provide top-tier, customer-focused administrative support across a vital range of frontline services, including Refuse, Recycling, Street Cleansing, Estate Cleaning, and the Waste Transfer Station (WTS). This is a dynamic position that perfectly suits someone who has excellent attention to detail, thrives when working with data, and comfortably navigates modern, bespoke IT systems.
Key Responsibilities
- Operational & Data Support: Collecting, recording, and monitoring key service data. You will maintain performance systems, produce statistical and Key Performance Indicator (KPI) reports, and ensure daily operational paperwork is in the hands of our crews to keep services running smoothly.
- Customer & Stakeholder Liaison: Acting as an initial point of contact for the public and internal colleagues. You will process service requests, investigate complaints, identify trends to suggest service improvements, and communicate outcomes back to residents.
- Service Specific Admin: Utilizing dedicated databases and applications (such as Civica, CRM, Yotta/Alloy, and Fix My Streets) to administer services, track bin repairs/replacements, and maintain accurate tonnage data for the Waste Transfer Station.
- Team & Management Support: Drafting correspondence, managing generic inboxes, and arranging and minuting meetings while handling sensitive information discreetly. You will also assist workforce staff with basic IT requirements like system log-ins and hardware guidance.
- Financial Administration: Processing telephone payments, receiving cash, and issuing refunds in compliance with council procedures.
About You
To thrive in this role, you should bring a combination of the following skills, knowledge, and experience:
Skills and Abilities:
- Self-Motivated & Organised: Ability to work unsupervised, manage your own workload, and meet changing deadlines in a fast-paced environment.
- Strong Communicator: Ability to confidently communicate with residents, stakeholders, and all tiers of management to build strong working relationships.
- Tech-Savvy: Comfortable adapting to new software, producing detailed spreadsheets, and guiding operational staff on IT devices.
- Problem Solver: A "can-do" attitude with the ability to use your own initiative, think laterally, and resolve contentious issues smoothly.
Knowledge and Experience:
- Proven experience providing a full range of administrative support within a diverse and changing environment.
- Experience dealing with difficult customer inquiries or complaints.
- Proficiency in administrative filing systems and modern IT suites (such as Google Workspace: Gmail, Sheets, Slides, etc.).
- An understanding of the current issues facing public sector services is highly desirable.
Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Environmental Administrator in Hackney employer: Connect2Hackney
At Commercial Services Trading Ltd, we pride ourselves on being an excellent employer that values community impact and employee development. Located in the vibrant Millfields area of Hackney, our work culture fosters collaboration and innovation, providing employees with opportunities for growth through hands-on experience in environmental operations. With a focus on customer service and operational excellence, we offer a supportive environment where your contributions directly enhance local services and make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Environmental Administrator in Hackney
✨Get Involved in Local Projects
Dive into community projects or volunteer opportunities related to environmental engineering. Not only will this boost your experience, but it can also put you in touch with local professionals who might know of temporary roles. Plus, it's a great way to show your passion for the field!
✨Use Industry-Specific Platforms
Check out platforms like EnvironmentJobs or Ecotricity for temporary positions. These sites focus specifically on environmental roles and can give you a leg up in finding short-term gigs that match your skills.
✨Network at Environmental Events
Keep an eye out for local environmental tech meetups, conferences, or seminars. Engaging in these spaces can help you meet potential employers face-to-face and tap into the hidden job market, especially for temporary roles!
✨Leverage Our Website for Quick Applications
Don’t forget to check out temporary positions at Connect2Hackney through our website. Applying directly there can often fast-track your application and get you noticed quicker by hiring managers. It’s a smart move to stand out!
We think you need these skills to ace Environmental Administrator in Hackney
Some tips for your application 🫡
Show Off Your Technical Skills:In the world of environmental engineering tech, it’s all about those technical skills! Make sure your CV highlights relevant software knowledge, such as CAD programs or environmental modelling software. Mention any specific projects where you applied these skills – it's a brilliant way to demonstrate your hands-on experience!
Tailor Your CV to the Job:Don’t just send out a generic CV. Take a little time to tailor it for the temporary role with Connect2Hackney. Focus on highlighting any experience that relates directly to the specific environmental challenges they might tackle. Relevant coursework or certifications, even if they're from a short course, can give you an edge.
Keep it Short and Sweet:Since this is a temporary position, we recommend keeping your application concise. Highlight the most relevant experience and how quickly you can adapt to the role. Brief statements about your adaptability and eagerness to contribute can make a solid impression!
Brief Motivation in Your Cover Letter:Your cover letter should express not just your qualifications but also your enthusiasm for the role at Connect2Hackney. Explain why you’re drawn to the temporary nature of the job and what you hope to learn. This helps show that you’re not just looking for any position, but that you genuinely care about this opportunity.
How to prepare for a job interview at Connect2Hackney
✨Get Familiar with Key Engineering Tools
In environmental engineering tech, you’ll likely be quizzed on software tools like AutoCAD or GIS systems. Brush up on how you’ve used these tools in your studies or previous projects, as you might be asked technical questions that require you to explain specific applications in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Temporary positions often require quick thinking and adaptability. Be ready to discuss a project or case where you identified an environmental issue and proposed a solution. This not only highlights your analytical skills but shows you can hit the ground running—exactly what a temporary role needs!
✨Highlight Your Passion for Sustainability
Since we’re in the environmental sector, your enthusiasm for sustainable practices can be a game changer. Share any relevant coursework or volunteer activities you've engaged in that reflect your commitment. Employers love to see passion combined with practical experience.
✨Prepare for Short-Term Commitment Questions
For a temporary role, expect questions about your availability and how you manage time effectively on short-term projects. Be candid about your specific time commitment and illustrate how you've successfully completed previous assignments or internships within tight deadlines.
