Content Designer in City of London

Content Designer in City of London

City of London Full-Time 33000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design user-friendly content and improve local government services for Hackney residents.
  • Company: Join Connect2Hackney, a forward-thinking team dedicated to innovation and community impact.
  • Benefits: Be part of meaningful projects that directly affect people's lives in your community.
  • Why this job: Make a real difference by simplifying complex information for everyone in Hackney.
  • Qualifications: 3+ years as a Content Designer, especially in the UK Public Sector.
  • Other info: Collaborate in an Agile environment with diverse teams and grow your skills.

The predicted salary is between 33000 - 42000 £ per year.

Connect2Hackney are currently looking for a seasoned Content Designer to join a multi-disciplinary agile team dedicated to making local government services simpler, clearer, and faster. The London Borough of Hackney is known for its innovation and commitment to its residents. As a Content Designer here, you won’t just be writing copy, you’ll be designing end-to-end user journeys that dismantle complexity and ensure accessibility for all.

The Role: What You’ll Do

  • You will be responsible for creating, evaluating, and reviewing content at every stage of the user journey.
  • Design with Data: Use evidence, user research, and performance data to make informed content decisions.
  • Prototype to Persuade: Use everything from paper sketches to digital prototypes to visualize content in context and show the "why" behind your work.
  • Build Bridges: Work across government departments to influence stakeholders, build consensus, and ensure the user’s voice is never lost in translation.
  • Standard Bearer: Contribute to and champion style guides and content patterns, ensuring Hackney remains a leader in the cross-government content community.
  • Iterate Constantly: Work in a fast-paced, Agile environment where you’ll learn from mistakes, take calculated risks, and pivot based on user needs.

Your Skills & Experience

To hit the ground running, we are looking for a practitioner who brings a "user-first" mindset to the table.

The Must-Haves (CV Essentials)

  • Experience: At least 3 years of professional experience specifically as a Content Designer.
  • Sector Knowledge: Proven experience working as a Content Designer within the UK Public Sector (Local or Central Government).
  • Agile Expertise: Significant experience working in multi-disciplinary teams (alongside developers, designers, and researchers) within an Agile environment.

Technical Proficiencies

  • User-Centred Design: Expert at translating user stories into accessible, plain-language content that works with assistive technologies.
  • Strategic Thinking: Ability to focus on outcomes rather than just activities, contributing to broader content strategies and policies.
  • Stakeholder Management: A knack for tailoring communication to different audiences and using evidence to explain difficult design decisions.
  • Content Lifecycle: A deep understanding of why content maintenance and governance are just as important as the initial creation.

Why Join Us?

Working through Connect2Hackney means you are part of the borough's internal fabric from day one. You’ll be working on projects that have a direct, tangible impact on the lives of Hackney residents.

Content Designer in City of London employer: Connect2Hackney

Connect2Hackney is an exceptional employer that values innovation and community impact, offering a collaborative work culture where your contributions directly enhance local government services. As a Content Designer, you'll enjoy opportunities for professional growth within a supportive, agile team, while making a meaningful difference in the lives of Hackney residents. With a commitment to user-centred design and continuous improvement, you'll thrive in an environment that champions creativity and inclusivity.
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Contact Detail:

Connect2Hackney Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Content Designer in City of London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend meetups, and connect with fellow Content Designers. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your best work, especially projects that demonstrate your user-first mindset and agile expertise. Make sure it’s easy to navigate and visually appealing.

✨Tip Number 3

Prepare for interviews by practising common questions and scenarios related to content design. Be ready to discuss how you've used data to inform your decisions and how you’ve collaborated with cross-functional teams.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Content Designer in City of London

User-Centred Design
Content Strategy
Agile Methodologies
Stakeholder Management
Data-Driven Decision Making
Prototyping
Content Evaluation
Communication Skills
Collaboration
Accessibility Standards
Content Governance
Strategic Thinking
User Research
Iterative Design

Some tips for your application 🫡

Show Your User-First Mindset: Make sure your application reflects a strong user-first approach. Highlight your experience in creating accessible content and how you've used user research to inform your decisions. We want to see that you truly understand the importance of putting users at the heart of what you do!

Demonstrate Your Agile Experience: Since we work in a fast-paced Agile environment, it's crucial to showcase your experience in multi-disciplinary teams. Share examples of how you've collaborated with developers, designers, and researchers to create effective content. This will help us see how you fit into our dynamic team!

Be Clear and Concise: As a Content Designer, clarity is key! Ensure your application is well-structured and easy to read. Use plain language and avoid jargon where possible. Remember, we’re looking for someone who can simplify complex information, so let your writing reflect that skill right from the start.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to be part of our community from the get-go!

How to prepare for a job interview at Connect2Hackney

✨Know Your User-Centred Design

Make sure you can articulate your approach to user-centred design. Be ready to discuss how you've translated user stories into accessible content in the past, especially within the public sector. This will show that you understand the importance of making services simpler and clearer for everyone.

✨Showcase Your Agile Experience

Prepare examples of your work in multi-disciplinary teams. Talk about how you've collaborated with developers, designers, and researchers in an Agile environment. Highlight specific projects where you iterated based on user feedback, as this aligns perfectly with the role's requirements.

✨Demonstrate Your Data-Driven Decisions

Be ready to discuss how you've used data and user research to inform your content decisions. Bring examples of how you've evaluated content performance and made adjustments based on evidence. This will demonstrate your ability to design with data, which is crucial for the role.

✨Communicate Effectively with Stakeholders

Think about times when you've had to influence stakeholders or build consensus across departments. Prepare to share how you tailored your communication to different audiences and used evidence to explain your design choices. This skill is key to ensuring the user's voice is heard throughout the process.

Content Designer in City of London
Connect2Hackney
Location: City of London

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