Administrative Support Officer

Are you an administrative wizard with a passion for supporting vital community services? The London Borough of Hackney is looking for an enthusiastic and proactive Administrative Support Officer to join our dedicated Grounds Maintenance team! This is an exciting opportunity to provide comprehensive administrative and information services, playing a key role in ensuring our green spaces and grounds are beautifully maintained for all residents to enjoy. What you\’ll be doing: Providing administrative backbone: Deliver full support, administrative, and information services to the Grounds Maintenance team. Information Management: Assist in implementing and maintaining information systems across the Division, including loading contract information like fire risk assessments, asbestos reports, and CDM information. Meeting Support: Prepare agendas, circulate papers, and minute meetings, as well as assist in drafting reports for various stakeholders. Operational Support: Load orders for work programmes, manage stationery supplies, undertake filing, printing, and document preparation. Correspondence Management: Monitor incoming correspondence and ensure corporate response targets are met. HR Administration: Administer staff absence, sickness leave, and the recruitment and selection process for the Division, providing necessary data to managers. Financial Assistance: Support the annual process of budget setting and account closing, and collect information for statistical and statutory returns. Team Collaboration: Work closely with other teams, develop strong functional links, and engage in knowledge transfer to enhance efficiency. Training & Development: Support the training and induction of staff within the Grounds Maintenance team. Project Work: Undertake special projects as directed by senior management. We\’re looking for someone who has: A comprehensive working knowledge of administrative practices within a large and dynamic organisation. A proven track record of delivering high-quality administrative support, including arranging and servicing meetings. Experience in providing a range of support services, including effective oral and written communication, diary management, and drafting correspondence for senior managers. The ability to work with minimal supervision, manage conflicting priorities in a fast-paced environment, and meet deadlines. Strong numeracy and analytical skills, with the ability to interpret data and work with financial monitoring and payment systems. Experience in developing and maintaining office systems to improve efficiency, including absence returns, sickness monitoring, and timesheets. Excellent communication skills to liaise effectively with officers and external agencies, promoting the service in a professional manner. An understanding of budgets and the importance of their control and monitoring. A commitment to achieving equality of opportunity and promoting inclusiveness and diversity. Proficiency in ICT packages, including Google applications (Docs, Sheets, Slides) and potentially financial systems like Cedar and corporate complaints software like I Case Respond. This is a Scale 5 position, based within the London Borough of Hackney. While primarily Monday to Friday, flexibility to occasionally work outside normal hours for deadlines or evening meetings is required. If you\’re a proactive problem-solver with a strong administrative background and a desire to contribute to a vibrant community, we encourage you to apply! Join us in making Hackney a place where everyone can thrive. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy