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- Tasks: Support business improvement, manage admin staff, and oversee key functions.
- Company: Join a dynamic team at Connect2Dudley, a joint venture with a collaborative spirit.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Other info: Work on-site 5 days a week in a supportive environment.
- Why this job: Make a real impact by supporting essential services and improving community outcomes.
- Qualifications: Experience in administration and strong leadership skills required.
As a Senior Business Support Officer you will be required to do the following:
- Administrative Duties
- Support the Business Improvement and Support Manager with the development and delivery of key administrative functions for the designated service area.
- Line management of administrative staff to ensure effective support and delivery of key functions.
- Ensure staff are supervised, appropriately trained and have up to date My Annual Reviews.
- Contribute to service planning and delivery.
- Manage routine enquiries from members of the general public and partner agencies.
- Work closely with senior managers to ensure services are flexible and in line with business needs.
- Attend key strategic meetings to contribute to planning and ensure key messages are understood and effectively communicated.
- Ensure localised administration procedures are relevant, maintained and distributed.
- Manage the organisation of events, trips and related administration.
- Liaise with Service Leads to provide reports for meetings, ensuring deadlines are met.
- Collation of annual reports, strategies and plans.
- Maintain registers for e.g. inventory.
- Financial Duties
- Responsible and accountable for petty cash where referral to senior manager is only for approval on individual spending items and where the postholder is in overall control.
- Preparation of orders and identification of budget codes.
- Maintain income and expenditure accounts.
- Prepare accounts for audit inspection.
- Responsible for reconciling bank statements monthly for appropriate accounts.
- Employee Support Duties
- Prepare documentation where tasks require complete accuracy and confidentiality.
- Liaise with the relevant HR team as appropriate i.e. with respect to the recruitment process and for providing basic advice on HR policies.
- Responsible for ascertaining cover requirements in support areas and arranging that cover, in conjunction with the appropriate line manager where appropriate.
- Deliver training to others as directed.
- Support recruiting managers with the recruitment of permanent employees and agency workers e.g. input of vacancies onto the recruitment system, planning and preparation for interviews, support on the day of interviews.
- Arrange temp/casual cover as required and process time sheets as necessary.
- Staff Supervision
- Supervise identified groups of staff and assist with the assessment and development of their training needs when required.
- Data Management
- Responsible for the management of significant information management systems.
- Responsible and accountable for producing appropriate data for analysis.
- Produce statistical information.
- General
- Be aware of and comply with divisional and directorate policies and procedures relating to health and safety, security, confidentiality, data protection, child protection and vulnerable adults.
- Reporting all concerns to the appropriate person.
- Contribute to the overall ethos/work/aims of the division, directorate and the Council.
- Participate in training, other learning activities and performance development as required.
- Attend and participate in meetings as required.
- Any other duties commensurate with the duties/responsibilities/grade of the post.
- Flexibility
- All staff are expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of section, division, directorate and council aims, and effective team working.
This role is NOT Hybrid, you will be required on site 5 days a week. This role is full time, 37 hours a week Monday to Friday, 9AM-5PM.
Senior Business Support Officer in Dudley employer: Connect2Dudley
Contact Detail:
Connect2Dudley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Officer in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Business Support Officer role.
✨Tip Number 2
Prepare for those interviews! Research the company and the specific needs of the role. We want you to be able to show how your skills in administration and staff supervision can make a real difference.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. We can’t stress enough how important it is to articulate your experience in managing administrative functions and financial duties clearly.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation. It shows you’re keen and professional, which is exactly what we want to see in a Senior Business Support Officer.
We think you need these skills to ace Senior Business Support Officer in Dudley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior Business Support Officer role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Showcase Your Management Skills: Since this role involves supervising staff and managing administrative functions, be sure to highlight any relevant management experience. We’re looking for examples of how you’ve successfully led teams or improved processes in previous roles.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Connect2Dudley
✨Know Your Stuff
Make sure you thoroughly understand the job description and responsibilities. Familiarise yourself with the key administrative functions, financial duties, and employee support tasks mentioned. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Senior Business Support Officer, you'll be supervising staff. Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you trained staff or improved team performance, and be ready to discuss these during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle routine enquiries. Think of scenarios where you've had to manage conflicting priorities or resolve issues effectively. Practising these responses will help you feel more confident during the interview.
✨Be Ready to Discuss Data Management
Since this role involves significant data management, brush up on your experience with information systems and data analysis. Be prepared to talk about how you've used data to inform decisions or improve processes in previous roles. This will show that you can handle the responsibilities of the position.