Business support Receptionist
Business support Receptionist

Business support Receptionist

Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Answer calls, support services, manage visitors, and handle confidential documents.
  • Company: Join Connect2Dudley, a dynamic joint venture with a focus on community service.
  • Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
  • Why this job: Be the friendly face of our organisation and make a difference every day.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Equal opportunities employer encouraging diverse applications.

The predicted salary is between 24000 - 36000 Β£ per year.

Answering calls for reception and children's services, checking systems to direct calls, supporting the wider service with phone calls and voicemails.

Internal and external visitors – interviews, visitors, occasional members of public, taking in deliveries, dealing with confidential waste – dealing with company from PHS – Fire drills.

Requests from service – booking rooms, stock check, ordering and monitoring stationery, dealing with problems with photocopier, issuing lockers, controlling car seats, dealing with leavers IT equipment, laminating/binding, reporting any building issues, assisting members of staff with issues.

Dealing with incoming/outgoing post for Children's service including legal court documents and assessment applications. Monitoring reception mailbox including voicemails.

Business support Receptionist employer: Connect2Dudley

Connect2Dudley offers a supportive and inclusive work environment, where the role of Business Support Receptionist is integral to the smooth operation of our children's services. Employees benefit from a collaborative culture that values professional growth, with opportunities for training and development, all while working in a dynamic setting that prioritises community engagement and service excellence.
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Contact Detail:

Connect2Dudley Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Business support Receptionist

✨Tip Number 1

Make sure you know the ins and outs of the role. Familiarise yourself with the tasks mentioned in the job description, like handling calls and managing deliveries. This way, you can confidently discuss how your skills match what they're looking for.

✨Tip Number 2

Practice your communication skills! As a Business Support Receptionist, you'll be the first point of contact. Role-play with a friend or family member to get comfortable answering calls and directing queries. It’ll help you shine during the interview!

✨Tip Number 3

Don’t forget to showcase your organisational skills. Be ready to talk about how you manage multiple tasks, like booking rooms and dealing with post. We all know that juggling is key in this role, so have some examples up your sleeve.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!

We think you need these skills to ace Business support Receptionist

Telephone Etiquette
Customer Service Skills
Confidentiality Management
Problem-Solving Skills
Organisational Skills
Communication Skills
Time Management
Attention to Detail
IT Proficiency
Mail Handling
Room Booking
Stock Management
Document Handling
Reception Management

Some tips for your application 🫑

Show Your Communication Skills: As a Business Support Receptionist, you'll be the first point of contact for many. Make sure your application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively handle calls and interact with visitors.

Tailor Your Experience: We want to see how your past experiences relate to this role. If you've dealt with reception duties, customer service, or administrative tasks before, make sure to mention those. Tailoring your application to reflect relevant experience will help us see you as a great fit!

Be Organised: This role involves juggling multiple tasks, from booking rooms to managing post. In your application, showcase your organisational skills. Mention any tools or methods you use to stay on top of your tasks, as this will resonate with what we’re looking for.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Connect2Dudley

✨Know the Role Inside Out

Make sure you understand the responsibilities of a Business Support Receptionist. Familiarise yourself with tasks like answering calls, managing voicemails, and handling deliveries. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.

✨Practice Your Communication Skills

As a receptionist, clear communication is key. Practice answering common questions and scenarios you might face during the interview. This will not only boost your confidence but also showcase your ability to handle various situations effectively.

✨Showcase Your Problem-Solving Abilities

Be prepared to discuss how you've dealt with challenges in previous roles. Whether it's managing a busy reception or resolving issues with equipment, having specific examples ready will highlight your proactive approach and adaptability.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing tasks, or how they handle busy periods. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Business support Receptionist
Connect2Dudley
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