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- Tasks: Manage reception duties and support children's services with calls and admin tasks.
- Company: Join a dynamic team at Connect2Dudley, a joint venture focused on community services.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Why this job: Make a difference in children's services while developing your administrative skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Equal opportunities employer encouraging diverse applications.
The predicted salary is between 30000 - 42000 £ per year.
Answering calls for reception and children's services, checking systems to direct calls, supporting the wider service with phone calls and voicemails.
Internal and external visitors – interviews, visitors, occasional members of public, taking in deliveries, dealing with confidential waste – dealing with company from PHS – Fire drills.
Requests from service – booking rooms, stock check, ordering and monitoring stationery, dealing with problems with photocopier, issuing lockers, controlling car seats, dealing with leavers IT equipment, laminating/binding, reporting any building issues, assisting members of staff with issues.
Dealing with incoming/outgoing post for Children's service including legal court documents and assessment applications.
Monitoring reception mailbox including voicemails.
Child Services Front Desk & Admin Coordinator in Birmingham employer: Connect2Dudley
Contact Detail:
Connect2Dudley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Child Services Front Desk & Admin Coordinator in Birmingham
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with the responsibilities listed in the job description, like handling calls and managing reception tasks. This way, you can confidently showcase your skills during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with various visitors and calls, it’s crucial to sound friendly and professional. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Don’t forget to prepare questions for your interview! Asking about team dynamics or how they handle busy periods shows you're genuinely interested in the role and ready to jump in. Plus, it gives you a chance to see if the workplace is a good fit for you.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that might pop up in Child Services or other areas.
We think you need these skills to ace Child Services Front Desk & Admin Coordinator in Birmingham
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for child services shine through! We want to see that you’re excited about the role and how you can contribute to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in admin roles or customer service. We love seeing how your skills match what we need, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Connect2Dudley
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Child Services Front Desk & Admin Coordinator. Familiarise yourself with tasks like answering calls, managing voicemails, and handling confidential documents. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with both internal staff and external visitors, practice clear and confident communication. You might want to role-play common scenarios, like answering a call or dealing with a visitor's query. This will help you feel more at ease during the actual interview.
✨Showcase Your Problem-Solving Abilities
Be prepared to discuss how you've handled challenges in previous roles, especially those related to administration or customer service. Think of specific examples where you resolved issues, like dealing with equipment problems or managing multiple requests at once. This will highlight your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges the service faces, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
