At a Glance
- Tasks: Manage and enhance the performance of the Network Services team while ensuring adherence to policies.
- Company: Dynamic tech company focused on innovative network solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a collaborative environment with potential for career advancement.
- Why this job: Lead a talented team and drive impactful network projects across the UK and Europe.
- Qualifications: Experience in project delivery, service delivery, and team leadership required.
The predicted salary is between 60000 - 80000 £ per year.
ROLE PURPOSE The general purpose of this role is to manage the performance, quality and utilisation of the Network Services team.
This team currently carries no line management responsibilities however that will / may change as the structure develops.
As Connects needs and requirements change so may the scope and requirements of this role.
MAIN DUTIES AND KEY RESPONSIBILITIES
- Support the Enterprise and Core Network Team leads in ensuring that they are aware of and adhere to Connect policy.
- Ensure the creation and documentation of HLD and LLD documents where appropriate.
- Ensure the relevant teams are efficiently utilised and utilisation is reported monthly.
- Monitor and highlight the capacity of the relevant teams
- Monitor and highlight any skill gaps within the relevant teams
- Producing future strategy for development and improvement of the relevant teams
- Driving the production and enforcement of network standards and guidelines
- Providing Guidance for Project Resource Engineers
- Knowledge Transfer to Peers and development coaching
- Operational Incident 3rd & 4th Line Support with Root Cause Analysis guidance
- Whilst you will act as a primary point of responsibility for the specific teams, you will work closely with other stakeholders to ensure a smooth day to day running of the operational teams.
DESIRABLE SKILLS & EXPERIENCE
- Proven experience of working within a delivery role within projects, providing solution design, project support and delivery of project architecture is essential
- Proven experience of Service Delivery within an internal organisation.
- Proven experience of team leadership.
- ITil V4 desirable
- KEY COMPETENCIES
- Customer Focused
- A self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- Flexible approach to working hours and work locations to support contracts throughout UK and Europe is essential
- Ability to work effectively under pressure.
- Excellent communication skills at all levels
- Good organizational and time management skills
Lead - Network Services in London employer: Connect
Join a forward-thinking company that values innovation and collaboration, where as a Senior Machine Learning Engineer, you will have the opportunity to work on cutting-edge Conversational AI and Data Analytics platforms. Our dynamic work culture fosters continuous learning and growth, providing you with access to the latest technologies and professional development opportunities. Located in a vibrant tech hub, we offer a supportive environment that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Lead - Network Services in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Connect values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Connect might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Connect!
✨Direct Apply to Connect
Let's not forget to apply directly through the Connect website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Lead - Network Services in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Connect.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Connect. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Connect
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
