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Global Workplace Experience Lead - UK, Sweden, Denmark or Spain - Remote with travel. To £75k plus packageWe have an exciting opportunity to work with one of the best Global IFM service providers on an exciting global account. We are looking for someone who has previous multi country experience managing the workplace experience for in a corporate office setting. You will be used to ensuring that a five star customer experience is delivered. Purpose of the Job The Workplace Experience Lead owns the workplace experience strategy and standards across the global portfolio. The role translates objectives into a consistent, measurable and locally relevant experience that brings together workplace services, hospitality and food.
This is a portfolio leadership and connector role rather than a single-site operational position. It sets the standard, enables regional and local teams, strengthens service consistency and uses insight to improve the experience for employees, visitors and customers across every location. xgikmsk Characteristics -APAC, EMEA, Brazil-23 countries -Approximately 47 sites-Matrix managementContext and main requirements?
Lead the implementation of the client's workplace experience strategy and our approach across the global account.?Act as the principal point of contact for workplace experience, partnering with workplace, real estate, people and service excellence stakeholders.?Define clear, portfolio-wide experience standards covering the brilliant basics, hospitality, human connection, food experience and signature moments.?Enable regional workplace champions, site teams, food service
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