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- Tasks: Manage cleaning contracts and ensure top-notch service delivery for clients.
- Company: Dynamic cleaning services provider based in Leeds, passionate about excellence.
- Benefits: Competitive salary up to £40k, flexible working hours, and career development opportunities.
- Why this job: Join a driven team and make a real impact in the cleaning industry.
- Qualifications: Experience in cleaning management and strong people skills required.
- Other info: Opportunity to promote sustainability and work with innovative practices.
The predicted salary is between 24000 - 40000 £ per year.
Exciting opportunity for a Contracts Manager to join the passionate and driven management team of a cleaning services provider in the north of England, based around the Leeds area. You would be required to support and manage both clients and staff to ensure the highest level of service delivery, through developing client relationships, innovation, and excellent communication skills.
The successful candidate would be an experienced cleaning management professional with a proven track record in a 5-star customer service delivery environment, a great ability to multi-task with proven people management skills. Clients can operate 365 days a year so flexibility to work out of hours or weekends (minimal) will sometimes be required.
Main elements of this role:
- To take direct responsibility for key client relationships
- Responsible for all budgets, promoting new initiatives that the company introduces, problem solving, training and development of all staff.
- To work with the Operations Director to continuously improve service offering to best in class through the use of software, systems, processes and collaborative meetings to provide the best tools and skillsets for the team to excel.
- To help the team continue the drive towards sustainability, in all aspects of the business, recycling, replacement of chemicals with bio-remedial products, sustainable suppliers.
Key areas of responsibility:
- People Management
- Health & Safety Management
- Budget Management
- Contract Management
- Customer Relationship Management
What we are looking for:
- Experience in a similar role
- Knowledge and understanding of cleaning equipment, materials and operations, currently in use.
- Understanding of Health & Safety issues e.g., COSHH and the Electricity at Work Act.
- Experience of recruiting and managing local staff
- Knowledge of MS Office products and be fully computer literate
- Excellent client relationship skills
- People orientated approach and the highest standards of customer care
Locations
Cleaning Contract Manager in Leeds, Yorkshire employer: Connect With Ltd
Contact Detail:
Connect With Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Contract Manager in Leeds, Yorkshire
✨Tip Number 1
Network like a pro! Get out there and connect with people in the cleaning industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss your experience in managing client relationships and staff training. Use specific examples from your past roles to demonstrate how you've delivered 5-star customer service and tackled challenges head-on.
✨Tip Number 3
Flexibility is key! Since this role may require working out of hours or weekends, be upfront about your availability during interviews. Highlight your willingness to adapt and how it can benefit the team and clients alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s make your next career move a great one together!
We think you need these skills to ace Cleaning Contract Manager in Leeds, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Contract Manager role. Highlight your experience in cleaning management and customer service, and don’t forget to mention any relevant qualifications or training that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills match what we’re looking for. Be sure to mention your experience with client relationships and people management.
Showcase Your Flexibility: Since the role may require some out-of-hours work, it’s a good idea to mention your flexibility in your application. Let us know that you’re ready to adapt to the needs of our clients and the team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Connect With Ltd
✨Know Your Cleaning Industry Inside Out
Make sure you brush up on your knowledge of cleaning equipment, materials, and operations. Familiarise yourself with the latest trends in sustainability and bio-remedial products, as this will show your commitment to innovation and excellence in service delivery.
✨Showcase Your People Management Skills
Prepare examples that highlight your experience in recruiting, training, and managing staff. Be ready to discuss how you've successfully developed client relationships and maintained high standards of customer care in previous roles.
✨Demonstrate Flexibility and Problem-Solving Abilities
Since the role may require working out of hours or weekends, be prepared to discuss your flexibility. Share specific instances where you've tackled challenges head-on and implemented effective solutions in a fast-paced environment.
✨Familiarise Yourself with Health & Safety Regulations
Understanding Health & Safety issues is crucial for this role. Brush up on COSHH and the Electricity at Work Act, and be ready to discuss how you've ensured compliance in past positions to keep both staff and clients safe.
