At a Glance
- Tasks: Manage hard services across 10 UK locations, ensuring operational excellence and client satisfaction.
- Company: Join a rapidly growing Facilities Management company focused on delivering top-notch services.
- Benefits: Enjoy remote work options, competitive salary, and opportunities for professional development.
- Other info: This role requires travel and offers a chance to lead a dedicated onsite team.
- Why this job: Be part of a dynamic team that values innovation and client engagement in a supportive culture.
- Qualifications: Must have MEP background, relevant qualifications, and strong organisational skills.
The predicted salary is between 43200 - 72000 € per year.
We are looking for an experienced head of hard services to join a rapidly growing Facilities Management company based within the M25 area. You will be responsible for managing circa 10 locations across the UK. This is a pure operational and strategic role and requires someone with a MEP background who has strong organisation...
Locations
Hard Services Account Manager in Cheshire, Warrington employer: Connect With Ltd
Join a dynamic Facilities Management company that prioritises employee growth and development, offering a supportive work culture where your expertise in hard services will be valued. With a focus on operational excellence and client satisfaction, you'll have the opportunity to lead a dedicated team while enjoying the flexibility of a remote role within the M25 area. Benefit from competitive remuneration, comprehensive training, and a commitment to innovation in a rapidly expanding sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hard Services Account Manager in Cheshire, Warrington
✨Tip Number 1
Network with professionals in the Facilities Management sector, especially those with experience in hard services. Attend industry events or webinars to connect with potential colleagues and clients, which can help you gain insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in hard facilities management, particularly around MEP systems and CAFM/IWFM technology. This knowledge will not only enhance your understanding but also demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss your previous experiences in managing operational excellence and client relationships. Be ready to share specific examples of how you've improved service delivery and client satisfaction in past roles.
✨Tip Number 4
Research the company’s values and recent projects to tailor your discussions during interviews. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
We think you need these skills to ace Hard Services Account Manager in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in hard services management, particularly focusing on MEP backgrounds and operational excellence. Use specific examples that demonstrate your organisational skills and team leadership capabilities.
Craft a Compelling Cover Letter:In your cover letter, emphasise your understanding of the role's requirements, such as managing multiple locations and ensuring compliance with service level agreements. Showcase your relationship-building skills and how they have contributed to client satisfaction in previous roles.
Highlight Relevant Qualifications:Clearly list any relevant qualifications, such as technical accreditations in Hard FM or Mechanical & Electrical qualifications, as well as your Health & Safety qualification (NEBOSH). This will help demonstrate your suitability for the role.
Showcase Your Communication Skills:Since excellent communication is crucial for this role, provide examples in your application of how you've effectively communicated with clients and teams in the past. Mention any experience you have in presenting reports or leading meetings.
How to prepare for a job interview at Connect With Ltd
✨Showcase Your MEP Expertise
Make sure to highlight your background in Mechanical, Electrical, and Plumbing (MEP) services during the interview. Discuss specific projects where you've successfully managed MEP assets, focusing on your operational excellence and strategic planning skills.
✨Demonstrate Strong Leadership Skills
As a Hard Services Account Manager, you'll need to lead teams effectively. Prepare examples of how you've motivated and managed teams in the past, ensuring high performance and client satisfaction. Be ready to discuss your approach to team dynamics and conflict resolution.
✨Prepare for Client Engagement Scenarios
Since this role involves significant client interaction, think of scenarios where you've built strong relationships with clients. Be prepared to discuss how you’ve handled client feedback, resolved issues, and ensured service delivery meets expectations.
✨Familiarise Yourself with Compliance and Reporting
Understanding governance and compliance is crucial for this position. Brush up on relevant regulations and be ready to discuss how you've ensured adherence to policies in previous roles. Highlight your experience with KPI reporting and how it has driven operational improvements.
