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- Tasks: Manage hard services across 10 locations, ensuring operational excellence and client satisfaction.
- Company: Join a rapidly growing Facilities Management company focused on delivering top-notch services.
- Benefits: Enjoy remote work options, competitive salary, and opportunities for professional growth.
- Other info: This role requires travel and offers a chance to lead a dedicated onsite team.
- Why this job: Be part of a dynamic team that values innovation and client engagement in a strategic role.
- Qualifications: Must have MEP background, relevant qualifications, and strong organisational skills.
The predicted salary is between 43200 - 72000 £ per year.
Hard Services Senior Key Account Manager UK & Ireland (Remote within M25)
We are looking for an experienced head of hard services to join a rapidly growing Facilities Management company based within the M25 area. You will be responsible for managing circa 10 locations across the UK. This is a pure operational and strategic role and requires someone with a MEP background who has strong organisation…
Hard Services Account Manager employer: Connect With Ltd
Contact Detail:
Connect With Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard Services Account Manager
✨Tip Number 1
Network with professionals in the Facilities Management sector, especially those who have experience in hard services. Attend industry events or webinars to connect with potential colleagues and clients, as personal recommendations can significantly boost your chances.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in hard facilities management, particularly around MEP systems. Being knowledgeable about modern CAFM/IWFM technology will not only impress during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed operational budgets and improved service delivery in previous roles. Highlighting your achievements in these areas will show that you can deliver results in line with the company's expectations.
✨Tip Number 4
Research the company’s values and recent projects to tailor your conversations during interviews. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
We think you need these skills to ace Hard Services Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hard services management, particularly focusing on MEP backgrounds and operational excellence. Use specific examples that demonstrate your organisational skills and team leadership capabilities.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the role's requirements, such as managing multiple locations and ensuring compliance with service level agreements. Showcase your relationship-building skills and how they have contributed to client satisfaction in previous roles.
Highlight Relevant Qualifications: Clearly list any relevant qualifications, such as technical accreditations in Hard FM or Mechanical & Electrical qualifications, as well as your Health & Safety qualification (NEBOSH). This will help demonstrate your suitability for the role.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, provide examples in your application of how you've effectively communicated with clients and teams in the past. Mention any experience you have in presenting reports or leading meetings.
How to prepare for a job interview at Connect With Ltd
✨Showcase Your MEP Expertise
Make sure to highlight your background in Mechanical, Electrical, and Plumbing (MEP) services during the interview. Discuss specific projects where you successfully managed MEP assets, focusing on your operational excellence and strategic decision-making.
✨Demonstrate Strong Organisational Skills
Prepare examples that illustrate your organisational skills, especially in managing multiple locations. Be ready to discuss how you prioritise tasks, manage time effectively, and ensure compliance with policies and procedures across various sites.
✨Emphasise Relationship Building
Since this role involves client-facing responsibilities, be prepared to talk about your experience in building and maintaining relationships with clients. Share specific instances where your communication and negotiation skills led to successful outcomes.
✨Prepare for KPI Discussions
Familiarise yourself with Key Performance Indicators (KPIs) relevant to hard services. Be ready to discuss how you have previously tracked and reported on KPIs, and how you plan to ensure they are met in this new role.