Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create an amazing workplace experience for employees.
- Company: Join a top provider of workplace and facilities services.
- Benefits: Enjoy a competitive salary, bonus, and the chance to make a real impact.
- Why this job: Be a visionary in employee experience and work with diverse teams.
- Qualifications: Experience in workplace employee experience and relevant qualifications required.
- Other info: This is a 12-month maternity cover role based in Derby.
Fantastic opportunity to join a leading provider of workplace and facilities services on a large corporate account, to cover a 12m period of maternity leave.
The UK Workplace Experience Lead is responsible for developing and executing a holistic, industry-leading employee experience program which includes being a visionary and role model regarding employee experience. The position will lead a diverse team to implement standard concepts and programs across the account, and to document via best practices, program toolkits, and high levels of service provision.
What to expect in this role:
- Ensure an industry leading workplace employee experience program is fully implemented.
- Understand the client’s key business drivers, and focus the workplace employee experience team to ensure those priorities are met.
- Hire, attract and retain a team of top talent; improve team capability and performance through regular coaching and feedback; provide recognition.
- Manage relationships with key client stakeholders.
- Serves as single point of contact for the accounts global Employee Experience program.
- Shared accountability for the global Employee Experience program service delivery.
- Drive the productive use of technology and Business Intelligence decision-making and data analytics reporting to support the Employee Experience program.
- Actively manage the professional development of all direct reports.
- Responsible for the implementation of technology and BI systems to support workplace employee experience service delivery.
- Responsible for workplace employee experience communications, marketing, reporting and planning.
- Ensure adherence to the contract.
What we are looking for:
- Experience in workplace employee experience, ideally within the FM/Hospitality industry.
- Qualifications in Facilities Management / Hotel / Event Management.
- Experience leading complex account structures, running multiple teams across multiple locations.
- You can demonstrate experience in handling Client and/or Firm sensitivities knowing when to escalate with urgency, or how to mitigate and de-escalate risks.
Workplace Experience Lead employer: Connect With Limited
Contact Detail:
Connect With Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Experience Lead
✨Tip Number 1
Familiarise yourself with the latest trends in workplace experience and facilities management. This will not only help you understand the industry better but also allow you to speak confidently about innovative ideas during interviews.
✨Tip Number 2
Network with professionals in the FM and hospitality sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed diverse teams in the past. Be ready to share specific examples of how you've improved team performance and employee experience.
✨Tip Number 4
Research the company culture at StudySmarter and align your values with theirs. Understanding our mission and how we prioritise employee experience will help you demonstrate your fit for the role.
We think you need these skills to ace Workplace Experience Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workplace employee experience, particularly within the FM or hospitality industry. Use specific examples that demonstrate your ability to lead teams and manage client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing employee experiences. Mention how your qualifications in Facilities Management or related fields align with the role's requirements and how you can contribute to the company's goals.
Showcase Leadership Skills: Emphasise your leadership experience in managing diverse teams and complex account structures. Provide examples of how you've improved team performance through coaching and feedback, as well as how you've handled client sensitivities.
Highlight Technological Proficiency: Discuss your experience with technology and Business Intelligence systems that support employee experience programs. Mention any specific tools or software you have used to drive decision-making and reporting.
How to prepare for a job interview at Connect With Limited
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Workplace Experience Lead role entails. Familiarise yourself with the key responsibilities and expectations outlined in the job description, especially around employee experience programs and team management.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading diverse teams and how you've successfully managed relationships with stakeholders. Highlight specific examples where you've improved team performance or implemented successful employee experience initiatives.
✨Demonstrate Industry Knowledge
Since this role is within the FM/Hospitality industry, it’s crucial to showcase your understanding of current trends and challenges in workplace experience. Bring up any relevant experiences or insights that demonstrate your expertise in this area.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, particularly in handling client sensitivities or managing risks. Prepare scenarios from your past experiences where you had to navigate complex situations, and explain how you approached them.
