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- Tasks: Manage client relationships and ensure top-notch service delivery in cleaning operations.
- Company: Dynamic cleaning services provider with a passionate management team.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a team focused on sustainability and innovation in the cleaning industry.
- Qualifications: Experience in cleaning management and strong people skills required.
- Other info: Opportunity to work in a supportive environment with a focus on excellence.
The predicted salary is between 28800 - 48000 £ per year.
Exciting opportunity for a Contracts Manager to join the passionate and driven management team of a cleaning services provider in the north of England, based around the Leeds area. You would be required to support and manage both clients and staff to ensure the highest level of service delivery, through developing client relationships, innovation, and excellent communication skills.
The successful candidate would be an experienced cleaning management professional with a proven track record in a 5-star customer service delivery environment, a great ability to multi-task with proven people management skills. Clients can operate 365 days a year so flexibility to work out of hours or weekends (minimal) will sometimes be required.
Main elements of this role:
- To take direct responsibility for key client relationships
- Responsible for all budgets, promoting new initiatives that the company introduces, problem solving, training and development of all staff.
- To work with the Operations Director to continuously improve service offering to ‘best in class’ through the use of software, systems, processes and collaborative meetings to provide the best tools and skillsets for the team to excel.
- To help the team continue the drive towards sustainability, in all aspects of the business, recycling, replacement of chemicals with bio-remedial products, sustainable suppliers.
Key areas of responsibility:
- People Management
- Health & Safety Management
- Budget Management
- Contract Management
- Customer Relationship Management
What we are looking for:
- Experience in a similar role
- Knowledge and understanding of cleaning equipment, materials and operations, currently in use.
- Understanding of Health & Safety issues e.g., COSHH and the Electricity at Work Act.
- Experience of recruiting and managing local staff
- Knowledge of MS Office products and be fully computer literate
- Excellent client relationship skills
- People orientated approach and the highest standards of customer care
Cleaning Contract Manager in Leeds employer: Connect With Limited
Contact Detail:
Connect With Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Contract Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the hunt for a Cleaning Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience in managing client relationships and delivering top-notch customer service. Bring examples that highlight your achievements!
✨Tip Number 3
Be flexible and open-minded! Since this role may require working out of hours or weekends, demonstrate your willingness to adapt. Employers love candidates who are ready to go the extra mile to ensure service delivery is always at its best.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Cleaning Contract Manager. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Cleaning Contract Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Contract Manager role. Highlight your experience in cleaning management and customer service, and don’t forget to mention any relevant qualifications or training that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills can benefit our team. Be sure to mention specific examples of your past successes in managing client relationships and improving service delivery.
Showcase Your People Skills: Since this role involves a lot of people management, make sure to highlight your ability to lead and develop teams. Share anecdotes that demonstrate your communication skills and how you’ve successfully managed staff in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Connect With Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of cleaning equipment, materials, and operations. Familiarise yourself with the latest trends in the industry, especially around sustainability and bio-remedial products. This will show that you're not just experienced but also forward-thinking.
✨Showcase Your People Skills
Since this role involves a lot of people management, be ready to share examples of how you've successfully managed teams in the past. Think about specific situations where you’ve resolved conflicts or motivated staff, as this will highlight your people-oriented approach.
✨Demonstrate Flexibility
Given that clients operate 365 days a year, it’s important to convey your willingness to work out of hours or weekends if needed. Share any previous experiences where you’ve had to adapt your schedule to meet client needs, showing that you’re committed to delivering top-notch service.
✨Prepare for Budget Talk
As budget management is a key responsibility, be prepared to discuss your experience with managing budgets. Bring examples of how you’ve promoted new initiatives that saved costs or improved service delivery, which will demonstrate your strategic thinking and problem-solving skills.
