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- Tasks: Manage retailer setup and ensure compliance with financial transactions.
- Company: Join a leading company in the automotive finance sector.
- Benefits: Gain valuable experience in finance and customer service.
- Other info: Ongoing temp role with a minimum commitment of 6 months.
- Why this job: Be a key player in supporting retailers and enhancing customer satisfaction.
- Qualifications: A levels or equivalent; experience in finance or collections preferred.
The predicted salary is between 30000 - 40000 £ per year.
PURPOSE SUMMARY
To contribute to the Retailer Services and Credit Control Department by completing all relevant transactions, with particular emphasis on finance activities, on both portfolios. To act as a primary point of contact for our network, managing the end-to-end retailer setup process and ensuring all retailers are supported to meet regulatory standards. You will contribute to the delivery of first class customer service by responding to and resolving enquiries through the provision of timely, accurate information and the efficient completion of all financial transactions. Through day-to-day actions, ensure compliance with all regulatory requirements, specifically the Consumer Duty, ensuring that our partners are supported in delivering clear, fair, and value-driven outcomes to the end consumer.
KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS:
- Minimum of A levels or equivalent
- Experience in the automotive or consumer finance industry preferred
- Minimum 2 years experience in a collections or finance role preferred
- This is an ongoing temp role minimum 6+ months commitment required
Credit control & Retail services in Slough employer: Connect Recruitment
Contact Detail:
Connect Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit control & Retail services in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the automotive and consumer finance sectors. Use LinkedIn to connect with industry professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control and retail services. Familiarise yourself with the latest regulations and best practices. We want you to shine when discussing how you can contribute to first-class customer service!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions related to finance roles. This will help you articulate your experience and show off your problem-solving skills when it comes to managing retailer enquiries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that role in credit control and retail services!
We think you need these skills to ace Credit control & Retail services in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in finance and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and retail services. Let us know how you can contribute to our team and support our retailers.
Showcase Your Compliance Knowledge: Since compliance is key in this role, mention any experience you have with regulatory standards. We’re looking for someone who understands the importance of delivering clear and fair outcomes for consumers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Connect Recruitment
✨Know Your Numbers
Brush up on your financial knowledge, especially related to credit control and retail services. Be prepared to discuss specific metrics or experiences you've had in managing financial transactions or collections, as this will show your understanding of the role.
✨Understand Regulatory Standards
Familiarise yourself with the regulatory requirements mentioned in the job description, particularly the Consumer Duty. Being able to articulate how you ensure compliance in your previous roles will demonstrate your commitment to supporting retailers effectively.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in past roles. Think about situations where you resolved enquiries or improved processes, as this will highlight your ability to contribute to first-class service in the new position.
✨Showcase Your Experience
With a minimum of 2 years in collections or finance roles preferred, be ready to discuss your relevant experience in detail. Highlight specific achievements or challenges you've overcome, especially in the automotive or consumer finance sectors, to make your application stand out.