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- Tasks: Join our IT Change Team as a Business Analyst, enhancing critical applications and collaborating with stakeholders.
- Company: We are a forward-thinking organisation focused on delivering innovative IT solutions and improving business processes.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative team culture.
- Why this job: This role offers hands-on experience in IT, a chance to make an impact, and continuous learning.
- Qualifications: A degree in computer science or business, plus experience in business analysis and strong communication skills.
- Other info: Ideal for tech-savvy individuals eager to grow in a dynamic environment.
Job Title: IT Business Analyst
Have you got what it takes to succeed The following information should be read carefully by all candidates.
PURPOSE SUMMARY:
A member of the IT Change Team,
As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables.
The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements.
Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall.
Responsibilities
Requirements Gathering and Analysis:
Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications.
Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements.
Analyse and document current and future state business processes, identifying areas for improvement and optimisation.
Documentation and Specification:
Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements.
Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders.
Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery
Stakeholder Collaboration:
Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration.
Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities.
Change Management:
Assess the impact of proposed changes on existing systems, processes, and stakeholders.
Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation.
Testing and Quality Assurance Support:
Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements.
Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback.
Continuous Improvement:
Monitor and evaluate system performance and user feedback, identifying areas for improvement.
Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency.
Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes:
Business Relationship Management
Demand Management
Design coordination
Change Evaluation
Change Management
Release and Deployment Management
Service Validation and Testing
Plus actively support the IT team in Information Security Management
KNOWLEDGE, EXPERIENCE, QUALIFICATIONS
Bachelor\’s degree in computer science, business administration, or a related field.
Proven industry experience working as an IT Business Analyst
Solid track record of utilising business analysis methodologies, tools, and techniques.
Working knowledge of the software development lifecycle (SDLC) and Agile methodologies.
Strong analytical skills with the ability to gather and interpret complex information.
Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders.
Detail-oriented with strong documentation and organizational skills.
Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence).
Proven ability to work independently, manage priorities, and meet deadlines.
Strong problem-solving skills with a proactive and solution-oriented mind-set.
Adaptability and willingness to learn new technologies and domains
IT Business Analysts employer: Connect Recruitment
Contact Detail:
Connect Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Analysts
✨Tip Number 1
Network with current IT Business Analysts or professionals in similar roles. Attend industry meetups or webinars to connect with them and gain insights into their experiences and the skills they find most valuable.
✨Tip Number 2
Familiarise yourself with the specific tools and methodologies mentioned in the job description, such as JIRA and Agile. Consider taking online courses or certifications to enhance your knowledge and demonstrate your commitment to continuous learning.
✨Tip Number 3
Prepare for potential interviews by practising how to articulate your experience with requirements gathering and stakeholder collaboration. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Stay updated on the latest trends in IT and business analysis. Follow relevant blogs, podcasts, or forums to understand the challenges and innovations in the field, which can help you engage in meaningful conversations during interviews.
We think you need these skills to ace IT Business Analysts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of an IT Business Analyst. Focus on your analytical skills, documentation abilities, and any experience with Agile methodologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background makes you a great fit. Mention specific experiences where you've successfully gathered requirements or collaborated with stakeholders.
Highlight Relevant Tools and Methodologies: In your application, emphasise your proficiency with business analysis tools like JIRA and Confluence, as well as your familiarity with the software development lifecycle (SDLC) and Agile practices. This will demonstrate your readiness for the role.
Showcase Continuous Improvement Mindset: Include examples in your application that illustrate your commitment to continuous improvement and problem-solving. Discuss any initiatives you've led or participated in that enhanced system functionality or efficiency.
How to prepare for a job interview at Connect Recruitment
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an IT Business Analyst. Familiarise yourself with requirements gathering, documentation, and stakeholder collaboration, as these are key aspects of the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios where you've had to gather requirements or improve processes. Prepare examples from your past experience that demonstrate your analytical skills and problem-solving abilities.
✨Showcase Your Communication Skills
As a Business Analyst, you'll need to communicate effectively with both technical and non-technical stakeholders. Practice explaining complex concepts in simple terms, and be ready to demonstrate your written communication skills through clear documentation examples.
✨Demonstrate Continuous Improvement Mindset
Highlight your commitment to continuous learning and improvement. Be prepared to discuss how you've contributed to process enhancements in previous roles and how you stay updated with industry trends and methodologies.
