At a Glance
- Tasks: Support customers through calls and guide them in their loan applications.
- Company: Dynamic company offering a stepping stone into the sales industry.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Kickstart your career in sales while helping customers achieve their financial goals.
- Qualifications: 6 months of customer service or sales experience and strong numerical skills.
- Other info: Exciting entry-level role with opportunities for growth and development.
The predicted salary is between 28800 - 43200 Β£ per year.
Great opportunity for someone who would like an entry level into Sales. Ideally must have a minimum of 6 months office based customer service, call centre or sales experience and possess numerical skills.
Key Responsibilities:
- Customer Support
- Be the first port of call to answer all inbound or outbound calls.
- Guide customers through the application process where required.
- Conduct Introductory Calls to gain further information around the purpose of their loan request.
- Inputting data into our custom-built management platform, as the applicant speaks with you.
- You will be required to review financial accounts and bank statements to build an indicative offer for the broker.
- Management of ongoing leads and new applications as well as taking on new applications.
New Business Advisor Graduate/A\'Level opportunity in Eton employer: Connect Recruitment
Contact Detail:
Connect Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land New Business Advisor Graduate/A\'Level opportunity in Eton
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your phone skills! Since you'll be handling inbound and outbound calls, itβs crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with common customer queries.
β¨Tip Number 3
Show off your numerical skills! Brush up on basic financial concepts and be ready to discuss how you can help customers with their loan requests. Being prepared will set you apart from other candidates.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace New Business Advisor Graduate/A\'Level opportunity in Eton
Some tips for your application π«‘
Show Off Your Customer Service Skills: Since this role is all about customer support, make sure to highlight any relevant experience you have in customer service or sales. We want to see how you've helped customers in the past and how you can bring that experience to us!
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role.
Demonstrate Your Numerical Skills: As you'll be reviewing financial accounts and bank statements, it's important to showcase your numerical skills. If you've had any experience with data entry or financial analysis, make sure to mention it!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for this exciting opportunity. Donβt miss out!
How to prepare for a job interview at Connect Recruitment
β¨Know Your Customer Service Basics
Since this role involves customer support, brush up on your customer service skills. Think about your previous experiences in call centres or office environments and be ready to share specific examples of how you handled customer queries or complaints.
β¨Brush Up on Your Numerical Skills
As the job requires reviewing financial accounts and bank statements, make sure you're comfortable with basic numerical concepts. Practise explaining financial information clearly, as you might need to guide customers through their loan requests.
β¨Familiarise Yourself with the Application Process
Understand the typical steps involved in loan applications. Research common questions customers might have and prepare answers. This will show that you're proactive and ready to assist customers effectively.
β¨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might have to conduct an introductory call. Practise how you would engage with a customer, ask the right questions, and input data accurately. This will help you feel more confident and demonstrate your suitability for the role.