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- Tasks: Manage retailer setup and ensure compliance with financial transactions.
- Company: Join a leading company in the automotive finance sector.
- Benefits: Gain valuable experience in finance with a competitive pay structure.
- Other info: Ongoing temp role with a minimum commitment of 6 months.
- Why this job: Be a key player in delivering top-notch customer service and support retailers.
- Qualifications: A levels or equivalent; experience in finance or collections preferred.
The predicted salary is between 30000 - 40000 £ per year.
PURPOSE SUMMARY
To contribute to the Retailer Services and Credit Control Department by completing all relevant transactions, with particular emphasis on finance activities, on both portfolios. To act as a primary point of contact for our network, managing the end-to-end retailer setup process and ensuring all retailers are supported to meet regulatory standards. You will contribute to the delivery of first class customer service by responding to and resolving enquiries through the provision of timely, accurate information and the efficient completion of all financial transactions. Through day-to-day actions, ensure compliance with all regulatory requirements, specifically the Consumer Duty, ensuring that our partners are supported in delivering clear, fair, and value-driven outcomes to the end consumer.
KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS:
- Minimum of A levels or equivalent
- Experience in the automotive or consumer finance industry preferred
- Minimum 2 years experience in a collections or finance role preferred
- This is an ongoing temp role minimum 6+ months commitment required
Credit control & Retail services employer: Connect Recruitment
Contact Detail:
Connect Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit control & Retail services
✨Tip Number 1
Network like a pro! Reach out to people in the automotive or consumer finance industry. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control and retail services. Be ready to discuss how you can contribute to delivering first-class customer service and compliance with regulatory standards.
✨Tip Number 3
Showcase your experience! When chatting with potential employers, highlight your previous roles in collections or finance. Use specific examples to demonstrate how you've resolved enquiries and completed financial transactions efficiently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Credit control & Retail services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in finance and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and retail services. Let us know how you can contribute to our team and support our retailers.
Showcase Your Compliance Knowledge: Since compliance is key in this role, mention any experience you have with regulatory standards. We’re looking for someone who understands the importance of delivering clear and fair outcomes for consumers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Connect Recruitment
✨Know Your Numbers
Brush up on your financial knowledge, especially related to credit control and retail services. Be prepared to discuss specific metrics or experiences you've had in managing financial transactions or collections, as this will show your understanding of the role.
✨Understand Regulatory Standards
Familiarise yourself with the Consumer Duty and other relevant regulations. Being able to articulate how you ensure compliance in your previous roles will demonstrate your commitment to maintaining high standards in customer service and regulatory adherence.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in past roles. Think about situations where you resolved enquiries or supported clients effectively, as this aligns perfectly with the job's emphasis on delivering first-class service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to retailer setup and support. This not only shows your interest in the role but also gives you a chance to assess if the company’s values align with yours, particularly regarding customer outcomes.