At a Glance
- Tasks: As a Collections Advisor, you'll manage tasks and queries while maintaining a positive workplace vibe.
- Company: Join a growing finance company that values your career development with regular training opportunities.
- Benefits: Enjoy a Monday to Friday schedule, fostering work-life balance and professional growth.
- Why this job: This role offers a chance to build skills in finance and make a real impact in a supportive environment.
- Qualifications: You need excellent communication skills, CRM proficiency, and at least one year of collections experience.
- Other info: Bring your positive energy and take ownership of your personal development in this dynamic role.
The predicted salary is between 28800 - 43200 Β£ per year.
Our Client offers a fantastic opportunitie for you to build on your career due to continued growth. Offering regular training this is an amazing opportunity for anyone wanting to get into finance and further their career! Office hours are Monday to Friday 9am to 5:30pm. β’ Aim to have a complete understanding of your role and be sure to raise any queries about your responsibilities to the Collections and Retention Manager. β’ Take ownership of your role. β’ Manage your time effectively so that you can complete the tasks which you have ownership and have been assigned to by the Senior Credit Control Executive or the Collections and Retention Manager. β’ Bring positive energy into the workplace and ensure you maintain a good attitude to the workload and other employees. β’ Show confidence and professionalism when on the phone. β’ Show pride in your work and be responsible for your own personal development, strive to be the best in what you do. β’ Utilise the support you have around you. β’ Excellent communication skills β’ Proficiency in CRM systems and data analysis tools β’ Excellent organisational skills and meticulous attention to detail β’ Excellent spoken and written communication skills β’ Fluent in English β’ At least 1 yearsβ experience in collections
Collections Advisor employer: Connect Recruitment
Contact Detail:
Connect Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Collections Advisor
β¨Tip Number 1
Familiarise yourself with common collections practices and terminology. Understanding the basics of debt recovery will not only boost your confidence but also help you engage more effectively during interviews.
β¨Tip Number 2
Practice your communication skills, especially over the phone. Since the role requires excellent spoken communication, consider role-playing scenarios with a friend to enhance your confidence and professionalism.
β¨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for managing collections tasks. This will demonstrate your ability to manage time effectively, which is crucial for the role.
β¨Tip Number 4
Research CRM systems and data analysis tools commonly used in collections. Being knowledgeable about these tools can set you apart from other candidates and show your commitment to personal development.
We think you need these skills to ace Collections Advisor
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Collections Advisor. Highlight your relevant experience and skills that align with the job description, such as communication skills and time management.
Tailor Your CV: Customise your CV to reflect the specific requirements mentioned in the job description. Emphasise your experience in collections, CRM systems, and any relevant training you've undertaken.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention how your skills and experiences make you a great fit for the position and express your eagerness to contribute positively to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Connect Recruitment
β¨Understand the Role
Make sure you have a clear understanding of the Collections Advisor role. Familiarise yourself with the responsibilities mentioned in the job description, and be ready to discuss how your experience aligns with these tasks.
β¨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.
β¨Demonstrate Ownership and Initiative
Be prepared to discuss instances where you've taken ownership of your work. Highlight your ability to manage time effectively and how you've proactively solved problems in past roles.
β¨Bring Positive Energy
A positive attitude can make a big difference in an interview. Show enthusiasm for the role and the company, and be ready to discuss how you maintain a good attitude in the workplace, even under pressure.