At a Glance
- Tasks: Lead and inspire a dynamic sales team to smash targets and enhance customer loyalty.
- Company: Join a forward-thinking company that values teamwork and innovation.
- Benefits: Enjoy a competitive salary, hybrid working, and a company car.
- Other info: Thriving environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving sales and improving customer experiences.
- Qualifications: Proven leadership experience in sales and CRM environments is essential.
The predicted salary is between 36000 - 36000 £ per year.
Direct Sales & Loyalty Team leader
Location
South East England, Berkshire, Sleugh
Job Type
Permanent, Full-Time
Salary
£36,000 per annum
Benefits
- Benefits package
- Hybrid working
- Company car
Job Description
The CRM & Direct Sales Team Leader is responsible for overseeing the daily operations and performance of the customer relationship management and direct sales teams.
The role focuses on managing and motivating team members to achieve sales targets, enhance customer engagement, and deliver excellent service through effective use of CRM systems and direct sales strategies.
The position requires close collaboration with other departments to ensure alignment with business objectives and continuous improvement of sales processes.
Key Responsibilities
- Lead, supervise and develop the CRM and direct sales teams to meet and exceed sales targets and key performance indicators.
- Plan and implement sales campaigns and customer engagement initiatives using CRM tools to maximise revenue and customer retention.
- Monitor team performance, analyse sales data and customer feedback to identify trends, opportunities, and areas for improvement.
- Provide coaching, training and support to team members to enhance skills and deliver consistent, high-quality customer interactions.
- Collaborate with marketing, product and customer service teams to ensure integrated sales and customer management strategies.
- Manage the recruitment, onboarding and performance appraisals of team members within the CRM and direct sales functions.
- Ensure compliance with company policies, data protection regulations and relevant industry standards in all sales activities.
- Prepare regular reports and presentations for senior management on sales performance, customer insights and team development.
- Drive continuous process improvement and adoption of best practises within the CRM and direct sales teams.
- Manage budgets related to team activities, resources and tools effectively.
- Required Qualifications
- Proven experience in leading teams, preferably within CRM and direct sales environments.
- Strong understanding of customer relationship management systems and sales software.
- Excellent communication and interpersonal skills.
- Demonstrable ability to motivate and develop team members.
- Proficiency in analysing sales data and generating actionable insights.
- Sound knowledge of sales techniques, customer engagement strategies and market dynamics.
- Competent in Microsoft Office applications, including Excel and Power Point.
- Strong organisational and time management skills.
Education
- A relevant qualification in Business, Sales, Marketing or a related discipline is preferred.
- Demonstrable commitment to continuous professional development.
Experience
- At least three years' experience in a sales leadership role, managing teams in a CRM and direct sales context.
- Experience of working within a fast-paced sales environment with clear targets and deadlines.
- Proven track record of achieving or exceeding sales objectives.
- Knowledge and Skills
- In-depth knowledge of CRM platforms and direct sales methodologies.
- Strong leadership skills with the ability to inspire and influence others.
- Excellent analytical skills to interpret sales data and customer behaviour.
- Effective problem-solving and decision-making abilities.
- Good negotiation and conflict resolution skills.
- Ability to manage multiple priorities and work under pressure.
- Attention to detail with a focus on d
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Direct Sales & Loyalty Team Leader in Slough employer: Connect Recruitment Consultants Ltd
As a Professional Financial Accounting Specialist in South East England, you will join a dynamic team that values accuracy and compliance while fostering a supportive work culture. With the benefit of hybrid working arrangements, employees enjoy a balanced work-life experience, alongside opportunities for professional growth through continuous improvement initiatives and collaboration with various departments. This role not only offers competitive remuneration but also the chance to contribute meaningfully to the financial integrity of the organisation.
Contact Details:
Connect Recruitment Consultants Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Direct Sales & Loyalty Team Leader in Slough
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Direct Sales & Loyalty Team Leader at Connect Recruitment Consultants Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Connect Recruitment Consultants Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Direct Sales & Loyalty Team Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Direct Sales & Loyalty Team Leader in Slough
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Connect Recruitment Consultants Ltd:When writing your cover letter, make sure to tailor your message specifically for Connect Recruitment Consultants Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Connect Recruitment Consultants Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Connect Recruitment Consultants Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Connect Recruitment Consultants Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Connect Recruitment Consultants Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
