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- Tasks: Support brokers by managing queries and administrative tasks to drive deal success.
- Company: Expanding Financial Services company with a focus on growth and innovation.
- Benefits: Competitive salary, career progression opportunities, and a dynamic work environment.
- Why this job: Join a vital team and make a real impact in the financial services sector.
- Qualifications: 1-2 years in support roles, strong communication, and organisational skills required.
- Other info: Great opportunity for personal growth and to enhance your professional skills.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity has arisen to join an expanding Financial Services company. We are looking for highly motivated individuals, who are eager to progress and have great communication skills. The Broker Support Representative is integral to enhancing and supporting the Broker Management team in the strategic execution and operational efficiency of managing Broker relations and getting deals over the line.
Your responsibilities will focus on being the central point within the office-based team to field broker queries, chase loan application cases and the information required to get these over the line, managing administrative tasks, maintaining our in-house platform system, and assisting in the education of brokers on the panel in light of enhancing the number of leads converted into deals produced. You will contribute to expanding the broker base and increasing revenue by supporting the Broker Management team's ambitious growth targets, being a first point of contact for brokers calling inbound for updates on their deals and backfilling any administrative tasks delegated to you by the Broker Management team.
Must have qualifications:
- 1 – 2 years of experience in a support function or account administration, preferably within a sales environment in the financial services sector or brokerage.
- Demonstrated experience in managing administrative tasks and supporting senior roles.
- Excellent organisational skills and meticulous attention to detail.
- Strong communication skills, both written and verbal.
Desired Skills:
- Substantial experience in telephone-based service, with the ability to manage and resolve broker queries effectively over the phone.
- Proven skills in handling and resolving conflicts in a professional manner.
- Proactive and self-motivated with the ability to work independently.
- Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
- Knowledge of financial services regulations and compliance frameworks.
Broker Support Representative in Windsor employer: CONNECT RECRUITMENT CONSULTANTS LIMITED
Contact Detail:
CONNECT RECRUITMENT CONSULTANTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Support Representative in Windsor
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Broker Support Representative role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone-based service, grab a friend and do some mock calls. Focus on managing queries and resolving issues effectively – it’ll give you the confidence to shine during interviews.
✨Tip Number 3
Show off your organisational skills! During interviews, be ready to share examples of how you've managed multiple tasks or resolved conflicts in a professional manner. This will demonstrate that you’re the proactive and self-motivated candidate we’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our ambitious growth targets.
We think you need these skills to ace Broker Support Representative in Windsor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Broker Support Representative role. Highlight your experience in support functions and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Keep it engaging and personal – we love to see your personality come through!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Be clear, concise, and professional in your language. We want to see that you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we’re looking for!
How to prepare for a job interview at CONNECT RECRUITMENT CONSULTANTS LIMITED
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of financial services and brokerage operations. Familiarise yourself with common broker queries and the processes involved in getting deals over the line. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your verbal skills. Remember, it's not just about what you say, but how you say it!
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you've managed administrative tasks in previous roles. Bring examples of how you’ve kept things organised and efficient, especially in a fast-paced environment. This will highlight your attention to detail and ability to juggle multiple responsibilities.
✨Prepare for Conflict Resolution Scenarios
Think of examples where you've successfully resolved conflicts or handled difficult situations, particularly over the phone. Being able to demonstrate your problem-solving skills and calmness under pressure will be crucial, as brokers will rely on you to manage their queries effectively.