Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and develop a team to ensure top-notch customer service.
- Company: Join a dynamic company focused on delivering exceptional sales support.
- Benefits: Enjoy flexible working options and great corporate perks.
- Why this job: Be part of a supportive culture that values teamwork and customer satisfaction.
- Qualifications: Experience in team leadership and customer service is essential.
- Other info: Opportunity to make a real impact in a growing department.
Our client is looking for an experienced Team Leader to manage the Sales Support Specialists. You will be responsible for leading and developing a team of Credit Control and Sales Support Specialists to deliver best in class service and achieve Customer/Retailer satisfaction and departmental objectives.
Responding to and processing all customer and retailer enquiries through the provision and collaboration.
Contact Detail:
CONNECT RECRUITMENT CONSULTANTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlight any achievements that demonstrate your ability to motivate and develop team members.
✨Tip Number 2
Familiarise yourself with best practices in customer service and sales support. Being able to discuss these concepts during your interview will show that you are proactive and knowledgeable about the industry.
✨Tip Number 3
Prepare to discuss how you handle customer and retailer enquiries effectively. Think of examples where you resolved issues or improved processes, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you align your answers with our expectations and show that you're a great fit for the team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Team Leader position. Understand the key responsibilities, such as managing a team and ensuring customer satisfaction, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous leadership roles and any experience in sales support or credit control. Use specific examples that demonstrate your ability to lead a team and achieve departmental objectives.
Showcase Your Skills: Make sure to highlight skills that are crucial for the role, such as communication, problem-solving, and customer service. Provide concrete examples of how you've successfully used these skills in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your experience and skills to the requirements of the Team Leader role. Express your enthusiasm for the position and the company, and explain why you would be a great fit for their team.
How to prepare for a job interview at CONNECT RECRUITMENT CONSULTANTS LIMITED
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating and developing team members.
✨Understand Customer Service Excellence
Since the role involves delivering best-in-class service, be ready to discuss your understanding of customer service principles. Share specific instances where you improved customer satisfaction or resolved complex issues.
✨Familiarise Yourself with Credit Control Processes
Make sure you have a solid grasp of credit control processes and how they impact sales support. Being able to discuss these processes will show that you're prepared for the responsibilities of the role.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare insightful questions about the company's culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
