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- Tasks: Assist in incident response and network maintenance on the M25.
- Company: Join Balfour Beatty's Connect Plus Services team, maintaining Europe's busiest motorway.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Why this job: Gain unique experience and skills while contributing to vital infrastructure.
- Qualifications: Must have a UK Driving Licence and CSCS Operative Card.
- Other info: Flexible shift patterns with opportunities for training and development.
The predicted salary is between 24000 - 36000 £ per year.
Balfour Beatty currently has an opportunity for an Incident Support Unit (ISU) Operative Level 0 to work on the M25 – one of the busiest and most important sections of road in the UK. As part of the Connect Plus Services business based in Leatherhead, you will be responsible for assisting in the efficient service delivery of the M25 DBFO Network by undertaking a wide range of incident response, hazard clearance, network maintenance, and other tasks as required.
Working Arrangements (ISU Operative – Shift Work and Travel)
Expected to work on a 4-on, 4-off shift pattern, rotating equally between four day shifts and four night shifts. Shift start times vary according to the scheduled roster:
- Day shifts: 06:00 to 18:00 or 07:00 to 19:00.
- Night shifts: 18:00 to 06:00 or 19:00 to 07:00.
Each shift includes two 30-minute breaks. Reasonable level of travel around the M25 network and between depots. Travel to meetings, training, and work sites outside the normal operational area. Expected to participate in out-of-hours call-out rotas (e.g., Winter Maintenance).
What You’ll Be Doing
Undertake activities, as instructed, to ensure that your area of responsibility is maintained. This will include, but is not limited to:
- Cyclical maintenance.
- Graffiti removal.
- Litter picking.
- Sign maintenance.
- Cleansing.
- Safety fence repairs.
- Boundary fence repairs.
- Any other duties allocated by Line Managers.
Additional responsibilities:
- Implement traffic management in line with CPS policies, method statements, risk assessments, and industry standards.
- Undertake routine vehicle checks and maintain accurate and up-to-date driving records in accordance with CPS procedures and legislation.
- Take due care of CPS property, including tablets, vehicles, and radios.
- Raise awareness of issues which may affect the safe operation of the network and report these as observed.
- Check equipment and tools for relevant tasks and report faults or defects.
- Participate in the Winter Service rota as required.
- Attend training courses as required and maintain qualifications/competencies.
- Live the CPS Values and ensure a relentless focus on Zero Harm.
- Support the delivery of CPSUK’s sustainability activities.
Who We’re Looking For
Qualifications (Essential)
- UK Driving Licence.
- CSCS Operative Card.
Qualifications (Desirable / Achievable within 6 months)
- Strimmer / Hedge Trimmer.
- 12AB Impact Protection Vehicle Courses (IPV).
- 12AB for Static Temporary Traffic Management on High-Speed Roads and All Purpose Trunk Road (APTR) network.
- ROLO Sector Scheme 18.
- Emergency First Aid – 1 day.
- Plant/small tools training.
- Disc cutter / Abrasive wheel.
- Gate Person.
- PPI.
Successfully pass the security check as part of the recruitment process. Successfully pass the annual driving licence check. Successfully pass pre‑employment drug and alcohol test and further tests upon request. Successfully pass the company’s health screening programme.
Inspiring: Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.
Energising: Role models positive and energised project focussed attitudes towards and continuous improvement.
Challenging: Seeks and advocates improvements to add value and drive continuous performance.
Challengeable: Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.
Influencing: Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals.
Why Work for Us?
At Connect Plus Services (CPS), you’ll be part of a world‑class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.
A Career Like No Other
Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting‑edge technology, large‑scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.
Long‑Term Stability & Growth
With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.
A Supportive & Inclusive Team
At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.
About us
CPS is a joint venture between Balfour Beatty, Atkins, and Egis. At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.
To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone.
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.
If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk.
ISU Operative Level 0 in Leatherhead employer: Connect Plus Services
Contact Detail:
Connect Plus Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ISU Operative Level 0 in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Balfour Beatty. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for ISU Operative roles. Think about your past experiences and how they relate to the tasks mentioned in the job description. Practising your answers will help you feel more confident when it’s time to shine!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with recruiters or during interviews, express why you’re excited about working on the M25 and how you can contribute to the team. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates there, so keep checking back!
We think you need these skills to ace ISU Operative Level 0 in Leatherhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ISU Operative role. Highlight any relevant experience, especially in incident response or maintenance tasks. We want to see how your skills match what we're looking for!
Show Your Enthusiasm: In your cover letter, let us know why you're excited about working on the M25. Share your passion for road safety and maintenance – it really helps us see your commitment to the role.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts that matter.
Apply Through Our Website: Don’t forget to apply through our careers portal! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Connect Plus Services
✨Know Your Role
Before the interview, make sure you understand the responsibilities of an ISU Operative Level 0. Familiarise yourself with tasks like incident response, hazard clearance, and maintenance duties. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Skills
Highlight any relevant qualifications, such as your UK Driving Licence or CSCS Operative Card. If you have additional training like Emergency First Aid or traffic management courses, mention these too. It shows you're proactive and ready to contribute from day one.
✨Be Ready for Shift Work
Since this role involves a 4-on, 4-off shift pattern, be prepared to discuss your flexibility and willingness to work both day and night shifts. Share any previous experience with shift work to reassure them that you can handle the demands of the job.
✨Emphasise Teamwork and Safety
Balfour Beatty values teamwork and safety, so be sure to talk about your ability to work collaboratively and your commitment to maintaining a safe working environment. Share examples of how you've contributed to team success or improved safety in past roles.
